Contracts and Compliance Manager - Cirencester, United Kingdom - NFP People Limited

NFP People Limited

Verified Company

Cirencester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contracts and Compliance Manager

We have an exciting opportunity for a Contracts and Compliance Manager to join the team in this hybrid, flexible working role based in Cirencester.

This role would suit someone with contractor, supply chain management, housing compliance experience looking to take the first step in to a managerial role.

Position:
Contracts and Compliance Manager

Location:
Cirencester/hybrid

Salary:
£37,500 to £40,000

Hours:37.5 hours/week, flexible working with core hours

Contract:
Permanent

Benefits:
Generous annual leave, enhanced pension scheme, confidential counselling service and free parking.

Closing Date: 21st February 2023

The Role
As the Contracts and Compliance Manager, you will be responsible for:

Managing contactors, contractor performance and the service delivery process used to order and deliver repairs, maintenance and planned works to the clients' housing portfolio. Contracts are with a small number of local and regional contractors.
Managing housing related compliance, ensuring our policies and procedures are uptodate and the clients' portfolio is 100% compliant.
Customer Service, as part of a small team ensuring we respond to the clients' residents in a timely and respectful way.

As part of the (CH) team, and attentive to the requirements of operating within a regulated housing environment, you will champion the Association's compliance with externally and internally driven standards and regulatory obligations alongside managingand monitoring the delivery of third party contractor works to the property portfolio in order to meet customer service, quality, and agreed performance requirements.

You will ensure all contractor activities are carried out in line with established agreements and commercial contracts, and to the standards of quality, compliance and customer service set out in the Association's quality management and knowledge managementsystem (QKMS) for which you will have routine responsibility.

About You
You will be motivated by delivering high-quality, customer focused services requiring coordination, cooperation and clear communications.

This role requires the use of IT systems to manage service delivery end to end, perform analysis to identify trendsand concerns before they develop into service delivery failures.

As such, you will enjoy following and improving processes, decision making based on data as well as interacting with customers.

You are likely will have experience of contractor, supply chain management, managing housing related compliance and using and improving quality procedures and procedures.

About the Organisation
This small general needs housing registered provider has 175 homes located in Cirencester and the surrounding rural communities.

With a small staff team that is passionate about offering quality services, they offer additional value to customers by appreciatingthat every situation maybe different and focusing on understanding and caring for tenant's individual housing needs.

You may also have experience in areas such Contracts Manager, Compliance Manager, Contracts and Compliance Manager, Assistant Contracts Manager, Assistant Compliance Manager, Assistant Contracts and Compliance Manager, Deputy Contracts Manager, Deputy ComplianceManager, Deputy Contracts and Compliance Manager, Maintenance Manager, Maintenance, Housing, Contractor, Project Manager, Supply Chain Manager, Supply Chain, Housing Compliance.

PLEASE NOTE:
This role is being advertised by NFP People on behalf of our client.