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    Cash Allocator - London, United Kingdom - Siemens

    Siemens
    Siemens London, United Kingdom

    2 weeks ago

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    Description

    Cash Allocator (Customer Accounting Team) - 12 month contract

    Siemens Financial Services (SFS) are recruiting a Cash Allocator to join our Customer Accounting Team on a 12 month contract. The team provides a dedicated support service both to our end user customersand all internal stakeholders, managing specific operational and financeprocesses including but not limited to; cash allocations, banking, managementof company & customer suspense accounts, settlements, refunds andNovation's. We also manage any financial changes that need to be made to customer agreements.

    The team also provides support to the customer facing areas within SFS such as Sales, Risk and Asset Management, actingas an all-encompassing back-office function for key operational activities. This role will be based in Stoke Poges with hybrid working available (2-3 days per week in the office). What will your responsibilities be:
    • Effectively manage the cash allocation ofcustomer payments, and movement of monies in accordance with guidelines andprocesses.
    • Take ownership of both General, and,Agreement Suspense balances, ensuring that monies are allocated / refunded /processed in a timely manner in line with clear KPIs.
    • Maximise upon revenue opportunities for SFSthrough correct and accurate identification of monies paid to and held by thebusiness.
    • To support Customer Services and Business-Processingby actioning all back-office functions including, setting up of Direct Debits, settlementrequests, restructures of agreements, inter-company money transfers, banking,and resolving all payment queries.
    • Manage the Operations Support e-mail inboxensuring all queries are turned around within the given SLA timings.
    • Support the Operations Manager where appropriatewith process improvement and process efficiencies.
    What skills and experience will you bring to the role:
    • Knowledge and experience of working withsuspense accounts, direct debits, standing orders, allocating payments and processing cheques
    • Experience in accounts payable or accounts receivable
    • Excellent communication skills, both written and verbal
    • Create opportunities to exceed customer expectations, build rapport by maintaining close business relationships
    • Be a team player and collaborating to meetKPIs / SLAs
    • Methodical approach to work and proven ability tomulti-task and work to tight deadlines
    • IT skills including working knowledge of MicrosoftWord and Excel, and Outlook
    Whatcan we offer?
    • Performance-Based Bonus: Enjoy an annual bonus linked to individual and company performance
    • Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements
    • Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%.
    • Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days.
    • Private Healthcare - Free BUPA plan, plus subsidised healthcare for immediate family members
    At SFS, our peopleare our most important asset, and what matters to them matters to us We arecommitted to driving positive change in society and the workplace. Watch ourvideo to find out more - We value your unique identity and perspective and are fullycommitted to providing equal opportunities and building a workplace thatreflects the diversity of society. Come bring your authentic self and create abetter tomorrow with us Please let us know if yourequire any reasonable adjustments to enable you to participate in therecruitment process. #Li-AD1 #J-18808-Ljbffr
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