- Customer relationship management.
- Processing orders.
- Offer alternative products for out of stock items.
- Promote new products.
- Maximise order book fulfilment by liaising with Supply Chain and Warehouse.
- Be able to give technical information on products confidently over the telephone.
- Delight customers, above and beyond the call of duty (go the "extra mile").
- Have detailed knowledge of the customer's requirement.
- Have empathy for a customer's problem.
- Think "outside the box" and offer achievable solutions to problems.
- Be able to communicate concisely and effectively, both written and over the telephone.
- Handle complaints professionally and aim to resolve the situation amicably.
- Develop good working relationships with internal departments.
- Be able to suggest improvements in processes and procedures.
- Be computer literate (Microsoft Outlook, Word, and Excel).
- Ad-hoc administrative tasks.
- Have previous customer service experience (desirable, but not essential)
- Have a pleasant and friendly style
- Work accurately with an eye for detail
- Be able to absorb training and instructions in order to work independently
- Be a team player
- Have an enthusiastic and confident approach/telephone manner What's on Offer Benefits include:
- Bonus schemes
- 25 days annual leave
- Employer matched pension scheme
- Death in Service scheme
- Training & Development - Career/Personal Development Plan/Apprenticeships
- Employee discounts platform (Perkbox)
- Cycle-to-work scheme
- On-site parking ContactTori Morris
-
Customer Service Executive
3 days ago
Meridian Business Support Limited Witney, United Kingdom Full timeCustomer Service Executive · Near Witney · We are looking for a Customer Service Executive to join a good client of ours.You will be working 37 hours per week, Mon- Thurs 8.30 – 5pm and Fri pm. The salary is £22,900, increasing to £24,000 after probation with a further £2000 disc ...
-
Client Service Executive
3 weeks ago
Ridgeway Studios Marketing Ltd Witney, United KingdomWe're seeking an experienced client facing individual to work in our fast-paced service and support team which is central to the success of our business. · **Responsibilities** · - Provide our first line support function, responding to client requests and tickets (both support is ...
-
Customer Service Executive
3 days ago
The Burford Recruitment Company Ltd Witney, United KingdomThe Burford Recruitment Company are excited to be working with a well-established and international manufacturer located on the outskirts of Witney, who are seeking a Customer Service Executive on a 9-month fixed term contract. · Reporting to the Head of Customer Support, you wil ...
-
Customer Service Executive
19 hours ago
The Burford Recruitment Company Ltd Witney, United KingdomThe Burford Recruitment Company are excited to be working with a well-established and international manufacturer located on the outskirts of Witney, who are seeking a Customer Service Executive on a 9-month fixed term contract. · Reporting to the Head of Customer Support, you wil ...
-
Senior Customer Service Executive
3 weeks ago
The Purely Recruitment Company Ltd Witney, United Kingdom**Who will I be working for?** · Our client is a fast-growing, award winning SME, that sell an innovative solution through a range of direct and indirect sales channels. · **What will I be doing?** · Our client is looking for a team member who has a passion for customer satisfact ...
-
Customer Service Advisor/ Sales Executive
3 weeks ago
Global CTS Ltd Witney, United Kingdom**Customer Service Advisor, Witney, permanent - hybrid working -** **£22,000-£28,000 · Sales Executive, Witney, 2 office, 3 field based to £30,000 plus car allowance and bonus**Why Apply?** · - Modern office working environment · - Free and on-site parking · - Hybrid working · - ...
-
Customer Services Executive
2 weeks ago
Regus Oxford, United Kingdom**Introduction** · IWG is the world's market leader in hybrid working. We offer an unparalleled platform that supports many thousands of businesses and over 8 million customers in more than 120 countries. With an emphasis on technology and product innovation, IWG offers flexible ...
-
Customer Service Executive
3 weeks ago
Alamy Abingdon, United Kingdom**Customer Service Executive** · Would you like to join Alamy as a Customer Service Executive where you can contribute value and benefit from exceptional training and development opportunities? · **About us** · We're Alamy, the world's most diverse stock photo library with over 2 ...
-
Customer Service Executive
1 week ago
Marston Book Services Abingdon, United Kingdom**JOB SUMMARY**: · The overall objective of the Customer Service Executive involves working as part of the customer service team to ensure departmental targets are met as a whole. It also involves working with your line manager to identify and promote change that will facilitate ...
-
Customer Service Executive
2 weeks ago
The Burford Recruitment Company Ltd Abingdon, United KingdomThe Burford Recruitment Company are delighted to be working again with a great company located in Abingdon who are looking to add to their busy and friendly Customer Services team. · This fantastic role offers hybrid working, a generous holiday package and career progression oppo ...
-
Customer Service Executive
2 weeks ago
Global CTS Ltd Cowley, United Kingdom**Customer Services Executive, Cowley** · **£24,000 - £26,000** · We are looking for a confident, enthusiastic and self-motivated person to join a busy team based in Oxford who are in contact with clients within the education system all over the world · **Why Apply** · - Annual b ...
-
Customer Service Executive
2 weeks ago
Global CTS Recruitment Wantage, United Kingdom**Customer Service Executive, Wantage (Car driver essential) - Hybrid (4 days office/1 day at home)** · **8am to 5pm** · **£26,000 - £34,000 depending on relevant experience FINANCIAL EXPERIENCE A MUST, UTILITIES EXPERIENCE HIGHLY DESIRABLE** · Global CTS are working with an SME ...
-
Customer Service Executive
3 weeks ago
Global CTS Recruitment Wantage, United Kingdom**Customer Service Executive, Wantage (Car driver essential) - Hybrid (4 days office/1 day at home)** · **8am to 5pm** · **£26,000 - £34,000 depending on relevant experience FINANCIAL EXPERIENCE A MUST, UTILITIES EXPERIENCE HIGHLY DESIRABLE** · Global CTS are working with an SME ...
-
Customer Service Executive
1 week ago
Global CTS Ltd Wantage, United Kingdom**Customer Service Executive,Wantage (Car driver essential) - Hybrid (4 days office/1 day at home)** · **8am to 5pm** · **£28,000 - £34,000 depending on relevant experience FINANCIAL EXPERIENCE A MUST, UTILITIES EXPERIENCE HIGHLY DESIRABLE** · Global CTS are working with an SME b ...
-
Field Service Executive
4 days ago
The Curve Group Oxford, United Kingdom**Join Our Clients Team as a Field Service Executive in Oxfordshire** · Our esteemed client specializes in pallet management and rental for food manufacturers and European distributors. With a rich legacy of over 25 years and an unparalleled personalized approach, they have estab ...
-
Customer Service Executive
3 days ago
The Recruitment Group Banbury, United Kingdom Full timeOur global client based in Banbury seeks a French speaking Customer Service Executive to join their team and to take an active lead in client onboarding and operational delivery to support their clients' needs and expectations. · Duties of the Customer Service Executive will incl ...
-
Client Services Executive
3 weeks ago
Faith Recruitment Cheltenham, United KingdomClient Services Executive · Part Time · Cheltenham · £26,000 - £28,000 · Are you an experienced PA/Administrator who has worked within the professional services environment previously? Our fantastic client is seeking a Part Time Client Services Executive to join their expanding t ...
-
Customer Services Executive
2 weeks ago
Personnel Selection Newbury, United KingdomPersonnel Selection are excited to be working alongside this fantastic small business, based in Newbury. This role will be offered on a temp to perm basis and the hours of work are 8:30am to 5pm Mon to Thurs, with a 4pm finish on a Friday (45 min lunch break). · This is a fantast ...
-
Client Services Executive
3 weeks ago
Charles Russell Speechlys Cheltenham, United KingdomRole and Responsibilities (this is a broad but not exhaustive list) · Project Co-ordination · - Distribute and co-ordinate appropriate support for specific client projects · - Set up processes for client matters through liaison with Partners, Fee Earners and client contacts · - S ...
-
Client Services Executive
2 weeks ago
Charles Russell Speechlys Cheltenham, United KingdomThe Client Service Executive's focus will be to identify the best approach and methodology to provide exceptional service levels to Partners, Fee Earners and their clients. · To achieve this, the Client Services Executive will need to take an active interest in and obtain a thoro ...
Customer Service Executive - Witney, Oxfordshire, United Kingdom - Page Personnel - UK
Description
Exciting opportunity to grow your career with a unique innovative businessNo previous experience required
About Our Client My client, who are based in Witney, are looking to recruit a Customer Service Executive to join their expanding, high-performing Customer Service team.
They are a well-known manufacturing company who aim to give their customer's the best service possible.They pride themselves in their fun company culture and great career progression opportunities Job Description Key responsibilities of the Customer Service Executive include:
Phone number