Ispa Administration Coordinator - Andover, United Kingdom - Southern Health NHS Foundation Trust

Southern Health NHS Foundation Trust
Southern Health NHS Foundation Trust
Verified Company
Andover, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

You will be responsible for the day-to-day delivery of a comprehensive and responsive Integrated Single Point of Access support service within Integrated Community Services.

The ISPA provides administrative support to community physical health teams across Mid and North Hampshire.

The Band 4 roles provide support and Team Leadership for the band 3 administrators based across various sites:
Winchester, Herriard, Regus House, Andover.


The Band 4 is responsible for the operational oversight of the ISPA Team's activities on a day-to-day basis to provide an effective, efficient and customer / stakeholder focussed service which meets the changing needs of the Trust.


We are looking for someone that has experience of managing a small to medium sized team, has good time management, is process focused and has appropriate interpersonal skills to enable line managing the team and liaising with various stakeholders.

An important focus will be on maintaining a positive team culture while ensuring workflow is maintained in accordance with our operational procedures.

Experience in E-roster, RIO, SBS and Clare's is desirable, but training will be provided.


As a team player, you'll be able to prioritise your work to meet deadlines and have a customer focused approach.

You will support the development and implementation of ISPA procedures, as we work together to develop and improve the service offered by the ISPA.

Having access to a car to be able to travel the office or other bases as required is essential.
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