- As a 2nd line engineer, you will already have experience with remote analysis of issues, diagnosis and support
- You'll be expected to work with the customer to understand each issue sufficiently well that you can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where absolutely necessary
- You'll monitor and follow up on client's issues, taking ownership to see they progress to a conclusion
- Windows Desktop & Server operating systems
- Cloud Services (control panels, Office 365)
- Desktop support diagnosing problems
- Networking, broadband, VoIP
- Mobile Device Support
- Monitoring Backup platforms
- Remote or Virtual Desktop solutions (Citrix, DaaS, AVD)
- GCSE Maths and English (or equivalent) - C or above
- GCSE Science or Computer-related subject (or equivalent) - C or above
- Other additional GCSEs at C or above (or equivalent)
- Microsoft Certifications
- CompTIA Certifications
- Friendly environment
- Avoids city centre traffic
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Support Engineer
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IT Support Engineer
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IT Support Engineer
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IT Support Engineer
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IT Support Engineer
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Recruit Wealth Camden, United KingdomOur national Financial Planning and Investment Management client is currently going through rapid expansion, being on course to become one of the leading, prominent brands in Financial Services. · Their aim is to deliver sophisticated financial planning and investment management ...
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IT Support Engineer
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IT Support Engineer
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IT Operations Support Engineer
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Technical Support Engineer
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DevOps Support Engineer
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Nigel Frank International London, United Kingdom**Devops Support Engineer - Remote - c£50k** · I am exclusively working with a prestigious retail organisation in the midst of a digital transformation and actively seeking an enthusiastic DevOps Support Engineer. · This is a fantastic opportunity to be part of supporting the cur ...
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Technical Support Engineer
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ABL Recruitment London, United KingdomRole: Support Engineer · Expected duration: 6 months (May extend) · Start: ASAP · Working hours: 5AM to 1PM · Office Location: London · Pay rate: £ £200.00 · Our client is a global technology leader. They are looking for a support engineer to support their robotics team. · **Resp ...
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Technical Support Engineer
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Application Support Engineer
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Network Support Engineer
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Desktop Support Engineer
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Senior Support Engineer
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Application Support Engineer
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Celon Group London, United KingdomThis is an exciting opportunity for a talented Application Support Engineer to join Celon, starting immediately, on an initial 12-month fixed-term contract, with the potential to extend. · Celon is a Microsoft Gold Partner with a growing consultancy team - we value building exper ...
IT Support Engineer - London, United Kingdom - Jobheron
Description
An experienced IT Support Engineer is needed to join a team supporting IT infrastructures for multiple clients based in Ringwood, Hampshire, on a full-time basis.
You'll already be a good communicator, clear thinker and friendly. Broad experience is valued, especially around managing IT for organisations from users with varying needs.
The role is based in an office and requires teamwork. It provides high-quality tools and involves varied challenges focusing on delivering good quality work, including occasional travel to regional sites as needed.
This is an excellent opportunity to progress your career with a well-established company
Key Responsibilities:
Required Experience:
Desirable Experience:
Benefits:
Sounds interesting? Click APPLY to send your CV for immediate consideration.
Candidates with previous job titles and experience, including; 2nd Line IT Support Engineer, 2nd Line Support, 2nd Line IT Technician, 2nd Line Service Engineer and IT Engineer, and IT Field Engineer, may also be considered for this role.
