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    Customer Data Analyst - Leeds, United Kingdom - Harnham - Data & Analytics Recruitment

    Harnham - Data & Analytics Recruitment
    Harnham - Data & Analytics Recruitment Leeds, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    Welcome to the opportunity of CUSTOMER ANALYST

    Work from Anywhere!

    London Headquarters based

    Salary up to £45,000 plus fantastic benefits

    If you are passionate about analyzing customer data, this is the perfect chance for you to join a top retail company that focuses on loyalty programs and providing the best customer experience through data-driven solutions.

    ABOUT THE COMPANY:
    This renowned retailer specializes in homeware, offering a wide range of products to meet all customer requirements. They have both physical stores and an online presence, currently undergoing a digital evolution. They are seeking a skilled Customer Data Analyst to contribute value through various customer analytics projects, making an immediate impact on the organization.

    THE ROLE:
    As a Customer Analyst, you will:

    • Conduct in-depth customer behavior and trend analysis using SQL on a daily basis.
    • Implement customer segmentation techniques to enhance customer profiles.
    • Leverage these segments to devise optimal strategies for customer engagement in personalized campaigns.
    • Develop a comprehensive understanding of customers, focusing on key metrics such as retention, lifetime value, and loyalty.
    • Effectively communicate data insights across the business and manage stakeholder relationships.
    YOUR SKILLS AND EXPERIENCE:
    As a Customer Analyst, you should:
    • Have relevant commercial experience covering responsibilities similar to those mentioned above.
    • Demonstrate proficiency in handling extensive customer datasets.
    • Possess strong technical abilities in SQL for data extraction, manipulation, and analysis.
    • Display a solid grasp of customer analytics encompassing segmentation, lifetime value, churn analysis, loyalty, acquisition, and retention.
    • Be adept at presenting data-driven narratives and information to diverse audiences.
    SALARY AND BENEFITS:
    • Competitive salary of up to £45,000 based on experience.
    • Additional benefits like bonuses, pension plans, and staff discounts.
    • Remote-first approach for candidates located farther away, requiring occasional visits to the London or Southampton offices.
    • Opportunity to enhance your CV by working with a reputable retailer and gaining valuable experience in a company poised for significant growth.
    HOW TO APPLY:
    If you are excited about this role, please express your interest by submitting your CV to Alanah Chambers via the application link provided on this page.

    If this position does not align with your career aspirations, I am also recruiting for Marketing & Customer Insight roles across the North and Midlands regions of England. Explore the other opportunities available to discover your ideal next career move.

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