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    Baggage Agent Service, United Kingdom LHR - London, United Kingdom - American Airlines

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    Description

    Introduction

    Ready to explore a variety of opportunities, both at work and in your personal time? Come be a part of our American Airlines team and get ready to see new places, enhance your skills, and become an improved version of yourself. You'll face challenges with flexibility and learn new things while advancing your career and having a blast. It's a chance to enrich both your personal and professional life, so hop on board!

    What Makes This Job Exciting

    You'll handle baggage reconciliation, loading, and unloading at a cutting-edge baggage facility. This role involves safely transporting customer baggage to and from the aircraft parking area. You'll need to have a good grasp of working in airside and security-restricted zones, always maintaining a responsible attitude in a busy, complex, and sometimes noisy environment. Your daily tasks will include following instructions from the Baggage Crew Chiefs in a shift-based role that includes weekends and holidays.

    Responsibilities

    • Deliver top-notch baggage handling services consistently
    • Utilize a handheld security device for baggage reconciliation and loading into containers as needed
    • Operate a handheld device for re-flighting baggage
    • Drive specialized equipment to transport baggage containers to and from the aircraft
    • Collaborate closely with and take direction from Baggage Crew Chiefs
    • Perform any necessary administrative tasks
    • Represent American Airlines by upholding uniform standards and prioritizing customer service
    • Promote American Airlines products and services to customers
    • Complete all required training within specified deadlines
    • Promote a safe working environment at all times
    • Carry out other reasonable duties as assigned

    Requirements for Success

    Minimum Qualifications- Education & Prior Experience

    • Maintain physical fitness to walk long distances during shifts
    • Lift baggage weighing up to 23kg continuously during a shift
    • Work collaboratively to lift baggage over 32kg safely
    • Function effectively in a small team
    • Work well with minimal supervision
    • Be open to working shifts, including weekends and holidays
    • Be adaptable to a fixed 5 and 2 roster
    • Strong written and verbal communication skills
    • Possess a valid UK/EU driving license and pass the HAL driving test
    • Maintain a well-groomed appearance and comply with uniform standards
    • Be reliable, punctual, and adhere to company policies
    • Obtain a valid Heathrow airside security pass
    • Hold or be eligible for a BAA airside pass
    • Completed GSAT & BSAT training
    • Be committed to completing all relevant training successfully

    Preferred Qualifications- Education & Prior Experience

    • Prior airline work experience
    • Basic proficiency in Word, Excel, PowerPoint, and Outlook

    Embrace Your Identity at American

    From our team members to our customers, we value inclusion and diversity at American Airlines. Our 20+ Employee Business Resource Groups aim to connect team members with customers, suppliers, communities, and shareholders, helping everyone achieve their full potential and fostering an inclusive environment to meet the diverse needs of our world. Ready to take pride in keeping the world's largest airline running smoothly and caring for people on their journeys? Be your authentic self at American.


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