Head of Performance - Cambridge, United Kingdom - Abcam Plc

Abcam Plc

Verified Company

Cambridge, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description

For over 20 years, Abcam has been providing tools the scientific community needs to enable faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metabolic disorders.
We believe that to continue making progress, we need to work together in new ways.

We need your own unique perspective as well as this of our people to make an always greater impact on the world.

This community needs people like you:
dedicated, agile and above all audacious so we can truly bring progress forward.

Job Description:

Job purpose:

Sales and Service Enablement creates an environment for the global Sales and Service teams to excel.

We do this by setting processes and frameworks which create healthy tension across the function to drive efficiency and improve performance.

The Head of Performance and Planning is a key role with responsibility for leading annual target setting, performance analysis (financial and operational) and incentivisation across our Sales and Service teams.

The role will also identify insights to support strategy development and strategic planning.

Responsibilities:

Support Sales & Service leadership to set annual targets and plans for revenue and customer NPS, working closely with Finance to ensure they meet the business's strategic direction
Define our annual commissions setting process and oversee quarterly commissions payments
Take a leading role in defining a set of core sales and service reports which will enable management to drive business performance and inform decision making
Own and maintain a core set of reports for Sales and Customer Service, ensuring they are fit for purpose and accurate
Support Sales and Service leadership with strategic decision making through the identification and generation of insights and innovative reporting

Qualifications:

Experience working with sales teams and service teams in an operational capacity
Experience managing multiple stakeholders
Performance management experience ability to propose new KPIs based on gaps in performance
Experience in Life Sciences industry or related market
Cross sector experience of driving performance in contract centres
Ability to understand highlevel sales strategies, translate them into system and process requirements, and ensure local execution and business impact.

Additional Information

We know that when it comes to benefits, no one size fits all.

Flexibility and choice matter which is why we offer all kinds of ways to enable you and your loved ones to be well and live well.

You can expect;

A culture focused on wellbeing and opportunities for growth and development. We provide a wide range of training opportunities, for both professional and personal development.
The freedom to work in a way that works for you, with a focus on maximising productivity and innovation at work whilst reducing environmental impact.
A performancebased share plan, inspiring and rewarding our people as we deliver Abcam's strategy.
Attractive and flexible benefits package including 18 weeks full paid maternity leave and 6 weeks full paid paternity leave, increased paid time off accrual over time and much more.

Abcam is an Equal Opportunity Employer and makes all employment decisions without regard to age, national origin, race, ethnicity, religion, creed, gender, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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