Customer Service/sales Assistant - Liverpool, United Kingdom - Tout's Company

Tout's Company
Tout's Company
Verified Company
Liverpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Note:
This role is for our
Liverpool Branch.

We are looking for a Customer Service Representative with 1-2 years experience in a Client-Facing role.


We are looking to quickly transition someone from the entry-level to a Trainer role to assist new start orientations, compliance, and territory management to support the team ASAP.


Responsibilities:


  • Update, renew, or create new accounts for potential customers.
  • Opening/closing customer accounts while recording information for clients.
  • Provide accurate information about products and services.
  • Maintain customer records in an organised manner.
  • Follow up with customers to ensure their satisfaction.
  • Support the sales team by providing solutions and ideas.
  • Maintaining customer records and updating account information.

Requirements:


  • Excellent communication skills.
  • Written, verbal and listening.
  • Peopleoriented.
  • Selfmotivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.

Salary:
£20,803.00-£22,102.00 per year


Benefits:


  • Company events
  • Company pension
  • Sick pay

Flexible Language Requirement:

  • English not required

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Liverpool, L3 6AL: reliably commute or plan to relocate before starting work (required)

Education:


  • Diploma of Higher Education (preferred)

Experience:


  • Customer service: 1 year (preferred)
- retail: 1 year (preferred)


  • Sales: 1 year (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location:
In person
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