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Customer Care Team Lead
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Graduate Customer Due Diligence Specialist
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Assistant Store Director - Manchester, United Kingdom - Pasta Evangelists
Description
Assistant Manager (Manchester Airport)Employment Type:
Full Time
Manchester Airport
Reporting To:
Assistant Manager/Store Manager
Compensation:
GBP 13.The Assistant Manager will support the Store Manager to ensure the smooth and efficient operation of the site located within the airport.
This includes overseeing daily activities, managing staff, maintaining high standards of customer service, and maximising sales and profitability.Oversee the day-to-day operations of the store, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.
Coordinate with airport authorities and management to address any logistical issues or concerns that may arise.Recruit, train, and supervise a team of stall staff, ensuring they adhere to company policies and procedures.
Schedule staff shifts effectively to meet operational needs and maintain excellent customer service standards.
Lead by example in delivering exceptional customer service, resolving any customer complaints or issues promptly and effectively.
Ensure that the store maintains a clean, organised, and welcoming environment for customers at all times.
Manage inventory levels and control costs to maximise profitability while minimising waste.
Maintain a good planning in regards to airside passes.
Previous experience in a supervisory or managerial role within the food and beverage industry, ideally in a fast-paced airport environment.
Strong leadership qualities and can effectively motivate and manage a diverse team.Flexibility in hours, airport shifts can start at 3am.
Flexible and adaptable to changing priorities and business needs, with the ability to remain calm under pressure.
... Competitive salary to attract best talent
~ Duty free discounts excluding alcohol and cigarettes
~ Free Italian lessons
~ Referral bonus Scheme
~ Discounted gym membership
~ Cycle to work scheme
~28 days of paid annual leave (bank holidays inclusive)
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