Automotive Dealer Support Administrator - Kings Langley, United Kingdom - CXC Global

CXC Global
CXC Global
Verified Company
Kings Langley, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
CXC EMEA is delighted to be working in partnership with The Auto Group searching for a Dealer Support Assistant.

You will join a growing department reporting directly to the Administration Manager.

The business has grown around 20% year on year since 2021, and due to this growth, the business now requires an additional member of staff.

With such a diverse role this position would suit someone who is well organized, enjoys a varied but challenging position.

Monday-Friday

Hours: 8.30 to 5.30

1 hour lunch break

Salary £26,000, 21 days holiday, day off for your birthday.


Who are The Auto Group?


The Auto Group is one of the fastest growing warranty providers in the UK; created by professionals who have become frustrated with the lack of transparency and customer service offered by many warranty providers today.

Our mission has been to create a brand known for the best range of products available today and combine them with a 1st class support, that gets our customers back on the road quickly, with as little inconvenience and stress as possible.


What you will do
This is a hybrid role covering all areas of the business.

The position is perfect for someone who wants to learn about all aspects of the company and to work closely with all personnel.

The foundation of the position is to support all external Business Development Managers with all administration tasks.

Carry out onboarding calls to new dealers joining the business.

Check and complete the generation of customer profiles.

General administration, creating welcome packs for all customers.

Answer overflow calls for all departments such as claims and accounts.


Carry out administration duties for the directors such as booking meeting rooms and venues, train tickets and any other administrative duties.

Complete analytical reports covering customer reviews and Telesales conversions.

Issue customer data to the renewals department


Work closely with the marketing department making sure campaigns are completed in a timely manner, making sure the marketing schedule is followed modified and improved.


Job Types:
Full-time, Permanent


Salary:
£26,000.00 per year


Schedule:

  • Monday to Friday

Experience:


  • Administrative: 2 years (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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