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    Contracts and Service Co-ordinator - Hatfield, United Kingdom - Crisp Recruitment

    Crisp Recruitment
    Crisp Recruitment Hatfield, United Kingdom

    1 month ago

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    Full time
    Description

    Job Title: Contracts and Scheduling Co-ordiantor

    Salary: £28,000 - £30,000

    Benefits: 25 days holiday, private healthcare, 5% pension

    Duration: Permanent

    Location: Hatfield- moving to Luton August 2024

    Hours: Mon-Fri or 9.00am - 5.00pm - office based but flexible hours

    What you want to know about this employer

    · Hugely successful global leader in scientific instruments a market leader, with over 60 years in the industry and still growing

    · An extremely well organised, structured business with a warm family feel, a traditional yet down to earth culture

    Purpose of role

    Working closely with Sales, Service Engineers and Logistics to ensure a smooth operation for clients

    Responsibilities

    • First point of contact for contract renewals and ammendents
    • Communicate with engineers and customers to plan maintenance visits 2 to 3 weeks in advance
    • Use CRM to see the upcoming work and book appointments, planned visits with priorities and all outstanding workload for the coming weeks
    • Manage incoming technical enquiries from customers and allocate engineer for resolution
    • Re-plan workload as required to provide timely response and resolution to instrument breakdowns through organization of engineering resource and management of purchase orders.
    • Run analysis to identify the spare part requirements for upcoming work, compare to available stock and ensure stock levels are appropriately maintained.
    • Be fully compliant with CRM requirements, ensuring complete accurate records are maintained

    Experiences, skills and personal attributes;

    • Previous coordinator/scheduling experience essential
    • Skilled in co-ordinating and prioritising engineers work load
    • Strong administration and diary management
    • Take ownership of work and keep on top of varied workloads
    • Excellent time management and multitasking skills
    • Methodical and accurate, works with precision

    Crisp Recruitment Ltd is a local recruitment consultancy based in Hatfield. We are working on behalf of our client to find suitable candidates for this opportunity


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