- Deliver agreed annual revenue target from set client list
- Manage a varied portfolio of existing customers to ensure they keep coming back for repeat business and are aware of all products and services
- Book and manage jobs to the highest standard
- Implement the 9 C's model of customer service across the client base
- Ensure regular contact with all clients within the agreed client list
- Where appropriate, (as agreed with CEO) develop account plans and implement
- Meet with key clients on a regular (quarterly or bi annually) basis to deepen the relationship, uncover development opportunities and make sure we are aligned with their current and future needs
- Actively search out opportunities in your client base recording activity and opportunities in HubSpot CRM
- Generate google reviews and referrals from your client base
- Deliver fundamental tasks including correct job booking, contacting first job bookers and PO management
- Manage customer payments ensuring services received on time and according to agreed terms
- Working in partnership with colleagues and other internal teams to ensure that customers get a good service
- Keeping up to date with company products and services so that they can be fully explained to customers
- Other tasks as required
- Target driven – highly capable of building relationships and developing accounts
- In-depth understanding of account management and customer service
- Builds strong working relationships both internally and externally
- A track record in persuading, influencing and negotiating effectively at all levels
- High degree of accuracy when completing projects.
- Open minded and resilient in the face of disappointments
- Can prioritise workload and manage peaks and troughs effectively
- Self-motivated with a positive, curious and outward looking
- Can demonstrate the company values – We Care, We Deliver, We Evolve and We Challenge
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Management Accountant
2 weeks ago
In2 Consult Richmond, United Kingdom**IN2 Consult, Management Accountant, Richmond, £28-33k - Studying/Part Qualified/QBE (AAT, ACCA, CIMA)** · IN2 Consult are currently working with a global hospitality business who are looking for a part qualified or qualified by experience Management Accountant join their team o ...
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Management Accountant
2 weeks ago
WSH RECRUITMENT LTD Richmond, United KingdomManagement Accountant - Richmond - Up to £55k - Hybrid · An amazing opportunity for an experienced management accountant to join this expanding company. They provide data analytics services to the retail industry with global offices and a plan to grow substantially over the comin ...
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Management Accountant
2 weeks ago
Office Angels Richmond, United Kingdom**Management Accountant - 12 Month Fixed Term Contract** · **£45,000 to £55,000 plus amazing benefits package** · **Hybrid** · **Hours: 9am to 5pm** · **Richmond, near to Train Station** · **Start date: ASAP** · **Overview**: · A fantastic opportunity to join a leading global com ...
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Management Accountant
2 weeks ago
Corrigan Bentley Recruitment ltd Richmond, United Kingdom**J ob Purpose** · A Management Accountant is responsible for the preparation of management accounts and several other reports whilst also overseeing general accounting procedures and practices. A Management Accountant's role combines financial, analytical and management skillsto ...
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Management Accountant
3 weeks ago
Reed Finance Park Royal, United KingdomA Lighting Manufacturing company based in Park Royal is hiring a new Management Accountant. · The main purpose of this role is to ensure month end results, process and reporting are delivered accurately and on time including analysis of key drivers v budget. Business partnering k ...
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Management Accountant
2 weeks ago
Reed Accountancy Brentford, United KingdomManagement Accountant · £45k pa · Brentford · **Duties**: · - Preparation and review of monthly management pack. · - Preparation and review of VAT returns. · - Preparation of quarterly balance sheets. · - Preparation of budgets and forecasts for businesses. · - Updating weekly ca ...
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Management Accountant
1 week ago
Investigo Twickenham, United Kingdom**Management Accountant · up to £40k + study support and bonus · Twickenham · Hybrid Working** · The Management Accountant will help support the Finance Manager with the ongoing review and implementation of the accounting controls for the company. The primary focus of this role i ...
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Management Accountant
2 weeks ago
Harper May Ltd Brentford, United KingdomManagement Accountant - Hospitality Company · Harper May is working with a growing chain of Franchise Restaurants. With a drive to revolutionise the London restaurant scene, the company is looking for a Management Accountant who can work commercially with non finance professional ...
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Management Accountant
3 weeks ago
Gleeson Recruitment Group Hounslow, United Kingdom**Management Accountant (Qualified)-Hounslow** · **£55,000 - £57,000 + pension, health-care, 20 days holiday, rising to 25 days** · **Free Parking + within easy reach of all public transport route** · **Hybrid working - 3 days in the office, 2 at home** · **Duties and responsibil ...
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Management Accountant
3 weeks ago
Reed Finance Hounslow, United KingdomAn expanding client of ours in the logistics industry is seeking a fully Qualified Management Accountant to join their team. As Management Accountant this role will focus on preparing a monthly management pack with variance analysis for 1 large entity with8 P&L's within it. You w ...
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Account Manager
1 week ago
Net2Source Global Workforce Solutions Ltd Isleworth, United KingdomThis role provides crucial production expertise within the TTL team; overseeing and delivering BTL campaigns covering the UK and ROI territories, as well as being a day to day contact for Marketing teams. BTL Producers are dedicated to certain business areas,but work with multipl ...
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Account Manager
2 days ago
CBC Resourcing Solutions Richmond, United Kingdom**Internal Account Manager - Asset Finance** · **London** · **Salary to £45,000 per annum plus bonus and benefits** · A highly respected vendor and equipment finance company who operate across a broad range of assets is looking to recruit an internal account manager. · The purpos ...
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Account Manager
10 hours ago
CBC Resourcing Solutions Richmond, United Kingdom**Account Manager** · **Surrey** · **To £65,000 plus fantastic bonus and benefits** · Our client is a highly respected vendor and equipment finance company who operate across a broad range of assets and due to growth are looking to recruit an Account Manager. · You will be a self ...
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Management Accountant
2 days ago
Page Personnel Finance Twickenham, United KingdomThe role of Management Accountant will require you to work closely with the Finance Manager and assist in reviewing and implementing accounting controls. · **Client Details** · My client is based in Twickenham and is a market leader in their industry. · **Description** · The key ...
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Management Accountant
1 day ago
ITSS Recruitment Ltd Brentford, United KingdomRole: Management Accountant · Location: Brentford · **Salary**: £40-45k · We are close knit team of like-minded individuals who have a passion for · extensive knowledge and experience towards the success of our own business · ventures; we're committed to growing our family of fra ...
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Strategic Account Manager
3 weeks ago
Mandeville Recruitment Group Richmond, United KingdomWe are working with a Global Brand who specialise in advertising on a technology platform within the Automotive industry. This department is owned by one of the largest brands in the world and has been on aggressive growth since 2020. Do you want to bepart of that? · They are aft ...
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Internal Account Manager
1 week ago
Mandeville Recruitment Group Richmond, United KingdomInternal Account Manager - Global Brand · My client is a successful global brand, who have been around for years and dominate the market with their digital tech platform. They are looking for a Strategic Account Manager, to develop and grow existing accounts. · Salary package is ...
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Junior Account Manager
3 weeks ago
The Workplace Consultancy Richmond, United KingdomThis role will be focused on managing a portfolio of client accounts. · This role represents an excellent opportunity for the right individual to help grow long term and positive relationships with our portfolio of clients. · Core skills, knowledge and experience required · - Str ...
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Management Accountant
3 weeks ago
No1 Legal and Professional Kingston Upon Thames, United Kingdom**Management Accountant** · - This is an excellent opportunity to work at a technology company based in Kingston upon Thames. · **Management Accountant** · - This a part-time role, 20 hours per week. · - WFH - 1 day in the office. · **Management Accountant** · - Management Accoun ...
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Sales Account Manager
2 weeks ago
Page Personnel Finance Richmond, United KingdomA new business focused sales role, responsible for delivering income against a competitive annual commission plan. The aim is to maximise revenue on a long term basis, by building deeper relationships with clients, providing excellent service and treatingcustomers fairly. · **Cli ...
Key Account Manager - Richmond, United Kingdom - We Are Kenny
Description
Kenny Recruit are partnering with one of our favourite clients in their search for a Key Account Manager. This is a permanent vacancy and our client is a growing marketing communications company.You will be part of a team of 4 and report directly into the Client Services Manager, with the opportunity to progress within the company.
We are seeking an experienced Key Account Manager to service existing clients, you must have excellent customer care skills, enjoy problem solving and be motivated in seeing repeat business.
Although this is not a direct sales role, we are looking for someone who will enjoy up-selling to current customers and is motivated by winning more business.
Our client are at the start of implementing their 3-year strategy plan so there is no better time to joinPay:
£35,000 - £45,000 per annum (dependent on experience) + 30% bonus + commission for revenue targets hit
Location:
Richmond/Twickenham (hybrid working model after probation completed)
Working hours: 9.00am - 5.00pm
Responsibilities:
Skills needed:
* 3 years account management experience within a print and mail business
We've been candidates too so we know how frustrating it is if you don't hear back from a job application.
We'd love to respond to everyone, however given the high volume of responses we receive from the combination of job boards, social media and other sources and despite our best efforts, we simply can't get back to every application - We know that's not what you want to hear but we hope you'll understand?Short-listed candidates will obviously be contacted for this specific role and if you haven't heard from us within a week, please assume you have been unsuccessful on this occasion.
We will keep your CV on file to contact you with regards to future roles and any other advice to help you, however if you do not wish to remain on our database, please let us know and we will obviously remove you.
Alternatively, feel free to contact us for a chat
Key Account Manager professionals in Richmond
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Camilla Dormer
Healthcare Communications Consultant - Freelance