Senior Business Support Officer, Education - Bristol, United Kingdom - Tribal Group

Tribal Group

Verified Company

Bristol, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

£26,000-£28,000

Bristol, UK

Tribal

We are a leading EdTech business providing market leading software solutions to the global education market.

We strive to research, develop and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences and ultimately delivering successful outcomes.

The Role

We are looking for Senior Business Support Officer, for 14 Month FTC Maternity Cover as part of the ES Projects and Business Support Team who helps to ensure the smooth operation of ES contracts and projects.

The post-holder will be responsible for the successful delivery of multiple simultaneous projects and coordinating customer relationships, as well as undertaking administrative tasks in line with the needs of specific contracts.

Key Responsibilities

Provide coordination and administrative management and support across multiple contracts and projects.
Liaise with customers on a daily basis to ensure high levels of satisfaction at all times.
Ensure work and deliverables are of extremely high quality, with attention to details and accuracy.
Work closely with managers to drive improvement in operational efficiency and project deliverables.

Work with remote teams, including consultants and associates, to ensure deliverables are met within specified timescales and meet project specifications.

Support other team members with the development, implementation and use of systems, procedures and processes to enable high quality administration and support for contracts and clients.

Ensure associates and other suppliers submit invoices for work completed and expenses owed.
Maintain and update income and expenditure trackers.
Work closely with ES Technology Teams to manage data requirements.
Act as a point of contact for stakeholders.
Adhere to all deadlines and contractual targets.

What You Can Bring?

Your excellent Excel skills will be fully utilised in this role, where you will regularly work with finance colleagues in forecasting revenue and cost, based on contract delivery.

You should have experience of successfully meeting KPIs and working to tight deadlines, as well as, with working with senior managers and Directors.

What Tribal Can Offer

Along with a competitive salary plus benefits such as life assurance, pension, private medical insurance and a healthcare cashplan, we offer a friendly and supportive working environment in a city-centre location.

This is a great opportunity to use your existing skills, and learn new ones, in a global technology organisation.