Receptionist (Ft) - West Bromwich, United Kingdom - Recra Consulting

Tom O´Connor

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Tom O´Connor

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Description

Purpose of the role is reporting to the Administration Manager; the post holder will be responsible for the smooth daily operation of the reception, switchboard, and entrance/exit security gates to site.

Working within a team environment they will also need to deliver outstanding customer service to both internal and external customers, ensuring speedy and accurate reception/switchboard services are maintained and ensure visitors to the site are recorded.

Provide general administration support to service department, administration team and branch manager.

  • Answering incoming telephone calls in a timely and professional manner.
  • Meeting and greeting customers, suppliers, and contractors.
  • Ensure all visitors are allowed appropriate access to the site, security procedures are upheld, and records maintained, and individual staff are informed about their visitors.
  • Opening, distribution and franking of external post for all departments.
  • General administration and secretarial duties.
  • Update and communicate the staff directory to all areas of the business in a timely and accurate manner.

Skills/experience:


  • Proven administrative skills.
  • Excellent communication skills with the ability to build good relationships internally and externally to a high level.
  • Computer literate.
  • Flexible approach to working hours.
  • Able to work on own initiative.
  • Excellent customer service skills.
  • Multitasking and prioritising.
  • Organisation skills.
Monday - Friday

8:30am till 5:30pm with 1 hour unpaid lunch break

**For more information, please contact the team at Recra on

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