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Bureau Manager/ Retail Manager - York, North Yorkshire, United Kingdom - Allwyn UK
Description
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy.
We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better.Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Join us as we embark on a once-in-a-lifetime, largescale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.
The role is initially offered as a 2-year fixed-term contract and is field-based three days per week. A company car and fuel card are provided.Provide direction, leadership and motivation to a team of Retail Sales executives to achieve budgeted sales revenue and execute the retail and marketing plan within the opex budget.
The Retail Department will execute our consumer strategies through our national account, retail sales, customer development and contact centre channels, working towards great in store execution of our category through a focus on distribution, availability, display, impact and retailer advocacy.
The Retail Sales Team are the face of The National Lottery to the existing National Lottery Retailers, supporting them to increase Returns to Good Causes, driving sales through increasing in-store standards, Retailer Training and the ongoing management of The National Lottery retail estate.
Working with Allwyn Head Office and Customer Operations Teams, implementing the retail plan most effectively and efficiently as possible, utilising digital technology where appropriate.
Support the Annual Business Plan in conjunction with head office channels to implement retail and marketing plans within relevant National Accounts and Area Manager contacts to drive sales and returns to National Lottery Good Causes.
Proactive leadership to develop a highly skilled, engaged and capable team to execute commercial plans and develop ways of maximising sales.
Individual ownership of projects within Retail channel, leading to continuous improvement, more effective and efficient ways of working.Bring retail insight and new ways of working into Allwyn, through meetings and and 1:2:1s with Divisional Sales Manager, to feed into the development of these plans.
Deliver the Retail Key Performance Indicators through working collaboratively with key stakeholders / departments and leading and motivating a team of Retail Sales Executives in line with company processes.
Develop ways to deliver great in store standards, using data provided to conduct gap analysis and identify opportunities across region / division.
Through team meetings and 1:2:1's lead development of Retail Sales Executives.Liaise with contacts at all levels to develop a strong understanding of your region, accounts, and competitors to develop plans and strategies and the execution of them where appropriate.
Lead a team of Retail Sales Executives through transitional change.Sales Competencies:
Has a deep understanding of business, competitors, current market challenges and the economic / market and legal / regulatory environment.
Identifies and interprets trends and implications, and applies this knowledge to help colleagues and customers.Region/Account Complexity:
~ Works independently or may lead teams to identify, pursue or manage accounts/ new business opportunities with large size/strategic importance/risk of loss.
Understands prospect/account needs and explains product/service value.
Has a high degree of authority/opportunity to negotiate (internally and externally) with customers, and/or marshal resources to serve accounts.
Region/Account Planning~ Sets own region, new business/account management objectives and plans; may coordinate information/resources and lead teams in the sales process .
Financial Management
~ Manages own business development/account management expenses, and monitors related expenses/ investments (e.g. marketing, promotion, implementation support, business or channel partner).
Proven track record of leading, coaching and developing sales teams, as well as delivering strong results
Proven experience of successfully managing retailer relationships at local and regional level
Proven experience of developing and managing an internal / external stakeholder network
Good with numbers and you're able to analyse data and provide insight
A full UK driving licence and flexibility to travel across your region and divisionally when required
34 days paid leave (This includes bank holidays)
~4 x Salary of Life Insurance
~ Pension: 500 wellness allowance
~