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    Healthcare Assistant - Stafford, United Kingdom - Katharine House Hospice

    Katharine House Hospice
    Katharine House Hospice Stafford, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Katharine HouseHospice offer the best care so that people in our community, affected byprogressive illnesses, can live their lives to the full.

    The Therapy and Wellbeing Centrehas recently opened here at Katharine House Hospice. We now run an Outpatientservice where patients can be seen by a variety of multi-disciplinary teammembers. Our aim is to improve quality of life by providing support andspecialist care.

    We are seeking a motivated,enthusiastic individual with excellent standards of patient care andoutstanding communication skills to join us and be part of our team.

    We provide ongoing support with professional development, Uniform isprovided along with free parking. Please note, an enhanced DBS clearance willbe required for this role.

    You will be aqualified to level 3 in NVQ Care and must have at least 1 years relevantexperience in a healthcare setting.

    For furtherinformation and/or an informal visit, please contact Cathy Browning, AdvancedNurse Practitioner/ Outpatient Care Lead on

    Main duties of the job

    The post holderwill work as a member of the multi-disciplinary team assisting with patient careactivities under the supervision of a registered nurse. They will support thedelivery of direct patient care by providing clerical, catering and housekeepingassistance as required, without the direct supervision of a registered nurse.

    About us

    We help local adults with complex, progressiveillnesses from diagnosis to the end of life through fee, high quality, specialist palliative care, advice and guidance and support those close to them

    Job description

    Job responsibilities

    Summary

    To support allpatients and carers attending the TWC.

    Specific Objectives

    1. To participate fully in the deliveryof care to patients as delegated by aregistered nurse or allied health professional

    2. To support patient/carers via telephonesupport calls.

    3. Support staff to deliver care/ social sessions within the TWC.

    4. To undertake housekeeping duties asrequired

    5. To provide clerical assistance asrequired

    KeyTasks and Responsibilities

    To meet the above broad objectives, the post holderwill have responsibilities in four main areas of work as follows:

    Clinical

    Educational

    Clerical

    Personnel

    Clinical

    1) To participate fully in the delivery ofcare to patients as delegated by registered nurses and allied healthprofessionals physiotherapist, occupational therapist, ensuring thatpatients are helped to maintain their dignity, privacy and individuality.

    2) Manage a telephone support caseload

    3) Identify changes in patient conditionsand, within their capabilities, recognise where significant changes in the planof care are required and report these back to the nurse on duty in a prompt andtimely manner.

    4) Liaise effectively with other nursingand multi professional team members within the scope of their role.

    5) To communicate relevant informationregarding patients and carers to registered nurses, verbally and in writtenform.

    6) Completing clinical observations asrequested

    7) Ensure the correct usage and maintenanceof all equipment

    8) Maintain patient written records inaccordance with the wishes of registered nurses

    9) To provide a welcome for patients andvisitors to the centre, providing assistance, support and information asrequired

    10) Demonstrate initiative in planning dailyand weekly routines

    11) Maintains up-to-date knowledge ofchanges in policies and procedures relevant to the post.

    12) To ensure all clinical areas are cleanand tidy and in line with current Infection Control Guidance.

    Educational

    1)To ensure all staffcomplete Mandatory training as set by KHH.

    2)Encourage Staff intheir own professional development.

    3)Supportingstaff in the delivery ofawareness and condition education sessions to patients and carers

    Clerical

    1) Answer the telephone and take messagesin accordance with hospice policy

    2) Maintain stock levels of clinical formsand patients record forms as needed

    3) Participate in filing patientinformation as directed by registered nurses

    Personnel

    1) Take all measures to ensure the safetyand welfare of all patients and staff, having due regard to the Health andSafety at Work Act

    2) Attend statutory updates as required bythe Care Quality Commission

    3) Actively seek support when needed andcontribute to providing support for others when needed

    Personal Development

    Katharine Housewill support the continuous development of the post holder who is expected tobe proactive in ensuring their own clinical supervision and identifying theirown developmental needs.

    Competencies

    Can meet/work towards achieving the competencies asidentified in the KHH competency document.

    Job Revision

    This job description is not exhaustive, and theemployee may be asked to undertake other duties commensurate with the role.This job description is subject to periodic revision following discussions withthe post holder.

    Infection Prevention and Control

    In accordance with the Health and Social Care Act2012, the post holder will actively participate in the prevention and controlof infection within the capacity of their role.The Act requires the post holder to attend infection prevention andcontrol training on induction and at regular updates and to take responsibilityfor the practical application of the training in the course of their work. Infection prevention and control must beincluded in any personal development plan or appraisal.

    Health and Safety

    All employeeshave a responsibility to abide by the safety practices and codes authorised byKHH. They have an equal responsibility with management for maintaining safeworking practices.

    Person Specification

    Knowledge

    Essential

  • Confident in Infection Control
  • Awareness of Safeguarding procedures

    • Desirable

  • Can identify changes in patient conditions

    • Experience

    Essential

  • 1 years experience in a healthcare setting

    • Desirable

  • Specialist palliative care experience

    • Qualifications

    Essential

  • NVQ Level 3

    • Other

    Essential

  • Demonstrates initiative
  • Resilience
  • Flexibility
  • Self-motivated
  • Able to work all shifts across 7 days
  • Can use resources effectively and efficiently
  • Maintains a safe environment for staff and patients
  • Ensures infection prevention measures are maintained

    • Skills and Attributes

    Essential

  • Team Player
  • Good communication skills both written and verbal
  • Flexible attitude
  • IT Skills
  • Motivated to maintain the delivery of high quality care
  • Able to work on their own or as part of a team
  • Flexible in their approach to meet service needs
  • Supportive to the patient, their family/informal carers & colleagues

    • Desirable

  • Calm under pressure
  • Proven organizational skills
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