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E-commerce Executive - Exeter, United Kingdom - Troy UK Ltd

Troy UK Ltd

Verified Company

Exeter, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose
We are looking for an enthusiastic individual who will offer support with E-Commerce within the

Troy family. Working both with internal stakeholders and the Troy member community, the

content, refreshing merchandising within key product categories, and supporting customers and

users with any website related issues. This is a brand-new role in an emerging function with Troy

and it's an ideal opportunity for someone who relishes a challenge and has a key eye for detail.

Reporting to the Head of E-Commerce, you will be mentored from experts in the field, having the

opportunity to gain a broad range of skills from all aspects of E-Commerce.

Key Accountabilities

Daytoday merchandising and trading support for all websites operated by Troy
Use the available content management systems and PIM to maintain products andcontent, ensuring that the customer has the optimal information at all times on the frontend
Directly assist the Head of E-Commerce and the IT team in delivering Troy memberwebsites, gathering requirements, and coordinating content and product related tasks
Updating website content to support new initiatives, ensuring that pages are SEO friendly and fit within an optimal customer journey
Use analytics and other performance tools to report on web performance forstakeholders and draw insight from the available information to drive growth
Make recommendations to the wider team regarding trading opportunities that areapparent from the data collected from analytics and other website data sources
Onboard members and customers into our emerging B2B websites
Be the first port of call for support requirements for sites that Troy operate
Contribute to the development roadmap with key E-Commerce suppliers to ensure that new initiatives are delivered for Troy and our members
Collaborate with the Marketing team to ensure that website campaigns are taggedcorrectly for analysis

Key Skills and Behaviours

Ideally some experience in working on a small transactional website or another website platform
You will need excellent interpersonal skills the role will have a lot of interaction with

Troy members and internal stakeholders, written and verbal skills are essential

The ability to review and interpret data and articulate insights both in written reports and in meetings, an analytical mind would be a distinct advantage
Good organisational skills and a selfstarter; you will have the opportunity to use your own initiative to deliver results
You should be a true team player who enjoys working in a fun but professional environment.

Troy are an equal opportunities employer and welcome all applicants.

Job Types:
Full-time, Permanent

Schedule: