- Manage a diverse range of claims, with a focus on providing excellent customer service to our customers.
- Oversee the customer experience throughout the claim life-cycle from first point of contact to investigating evidence and making informed decisions on claims outcomes, displaying empathy and compassion throughout.
- Quickly develop your knowledge of DAS products and policies to become an expert in assessing and identifying claims, and managing appointments of litigators and solicitors where necessary.
- Competitive salary
- Company pension scheme with the option to increase contributions
- The option to join our Sports and Social club which organises discounted events such as theatre visits and shopping trips
- Progressive career pathway and development opportunities
- Group Legal Protection for all employees
- Inclusion in our Health Cash plan
- Salary sacrifice benefits including Cycle scheme
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claims handlers - Monmouth, Monmouthshire, United Kingdom - DAS UK Group
Description
DAS UK Group are looking for a Claims Handler to join the team in our Bedwas Office.Our claims department is at the heart of our market-leading legal expenses insurance provision, and we are looking for individuals who have a passion for going the extra mile to ensure good customer outcomes.
We have bright, modern offices situated in Bedwas and we offer the opportunity of flexible working; most of our colleagues work from home at least part of the week.
We offer an excellent and comprehensive benefits package, and our hours are 9-5 Monday to Friday, with no evenings or weekends.
You'll use your excellent customer service skills to manage a diverse range of claims.The job involves telephone and written communications with our customers as well the solicitors and business partners we work with.
We'll offer full training and support along the way, and you will be developed through our careers pathway.As a Claims Handler you can expect to:
* 25 days holiday with the option to buy up to a further 5 days