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Croydon

    CPN/Care Coordinator - Croydon, United Kingdom - South London and Maudsley NHS Foundation Trust

    South London and Maudsley NHS Foundation Trust
    South London and Maudsley NHS Foundation Trust Croydon, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Job overview

    The Recovery and Rehabilitation Team is integrated with Croydon Social Care in working with all adults in Croydon Funded Placements experiencing severe and enduring mental illness and who present with complex needs. Currently we work with those who have Psychosis as a primary diagnosis but many of our service users have secondary mental health diagnosis of personality disorders, ASD, Mild Learning disabilities and substance misuse.

    We are looking for enthusiastic care coordinators that will grow and develop with the team, from Mental Health Nursing, background

    This advert is for 2 vacancies in Recovery and Rehabilitation Team and are for contracts with SLAM .

    Main duties of the job

    The post holder will work as Care Coordinator for a caseload of service users in funded Placements such as Residential homes, Nursing homes, supported living, etc. who have complex mental health difficulties, and work with their carers where applicable. The post holder will be expected to have excellent self-management skills, and work collaboratively within the team. The post holder must be able to formulate flexible, robust and holistic care and recovery plans with service users and/or carers, to work well under pressure, be experienced in dynamic risk assessment, and to have excellent communication skills.

    We also run our own Clozapine clinic and nurses will be encouraged to use or gain phlebotomy skills and to train on PocHi as well as support the administration of medications including Depot injections.

    Working for our organisation

    Benefits

  • comprehensive pay, pensions and leave package which is dependent on the role and length of service.
  • Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
  • Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
  • Car lease, our staff benefits from competitive deals to lease cars
  • Accommodation, our staff benefits from keyworker housing available which is available on selected sites
  • NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
  • We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to Senior clinical Practitioner or Clinical Team Leader. In addition, we offer ongoing training and development in Leadership and MSC programme.

    • Detailed job description and main responsibilities

    Detailed job description and main responsibilities

    Clinical Skills
    1. Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing, Social Work, or OT care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
    2. Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support:
    3. Leading and supporting/teaching junior staff on risk assessment and risk
    management that involves making decisions based on knowledge of the
    research evidence, knowledge of the individual service user and their social
    context, knowledge of the service user's own experience and clinical judgment.
    4. Supporting and supervising junior staff to develop the management of care needs

    Producing reports and in-care reviews
    5. Coordinating junior/support staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered.
    6. Working autonomously and with other teams to participate in placement reviews, and undertaking Care Act Assessments, MCA and BI meetings, Providing Reports for MHA Tribunals/Managers hearings and Panel paperwork for supporting service user moves to step down and occasional step up care/accommodations. There is also an understanding that referrals for housing, or for Health
    7. Advocating for service users' needs and rights within Trust policy. Encouraging and empowering service users to have an optimum level of responsibility for their individual programme of care.

    Knowledge and Frameworks :
    8. Demonstrating an enhanced understanding of Mental Health signs and
    symptoms and an understanding of how these may present in practice
    including recognition of impact on patient presentation and behaviour
    including risk factors. Supporting and teaching junior staff to develop
    understanding of mental health signs and symptoms and develop appropriate responses to these in practice.
    9. Recognising and responding appropriately to challenging behaviour in line with Trust policies and training. Leading and coordinating junior staff and the wider care team in the management of difficult situations and de-escalation and developing resilience and strategies to manage, including on leading staff and patient 'de-briefing' sessions.

  • Demonstrating a depth of knowledge and understanding of the fundamentals of the Mental Health Act, Mental Capacity Act and Deprivation of Liberty and other legislation applicable to the practice area and how they are implemented in practice ensuring adherence to legislation at all times. Teaching junior staff to understand the legal frameworks that support their practice.
    Communication:
    11. Contributing to an effective communication process with appropriate and accurate information to patients, carers, family, friends and colleagues.
    Engaging and listening carefully and actively, and responding using appropriate language and accessible communication methods and skills. Developing communication skills to enable and support difficult conversations,
    acknowledging cultural differences and professional boundaries.
    12. Demonstrating effective clinical communication and documentation to internal and external stakeholders ensuring: effective verbal and written handover of relevant and objective information. Demonstrating ability to determine key information, ability to recognise and describe effectively symptoms of mental illness, distress or of a deteriorating patient, and ability to escalate issues of concerns effectively and in a timely manner.
    13. Contributing towards the on-going quality of service and care by managing the patient caseload, organising care including delegating tasks and duties appropriately to staff with relevant competency, identifying and mitigating any risk issues in relation to the service users' health and social care. Informing the relevant Health care professionals if there are any significant.
  • Maintaining timely and accurate service user written/electronic records in line with Trust policy. Use care plans, pathway documents and Information
    System progress notes appropriately and in a timely manner.
    15. Reporting, without delay, any safety or security concerns to maintain the safety of service users, carers, staff and others in line with Trust policy.
    16. Understanding and contributing to the Trust risk assessment policy, including being aware of the need to follow all safeguarding procedures; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users. Supporting junior staff to respond appropriately if there are any significant factors, or incidents relating to the safeguarding service user.
    17. Maintaining confidential information in accordance with Trust Policies.

    • Teamworking and Professional development:
    18. Protecting service users, self and others by maintaining a clean and healthy environment in accordance with health and safety and infection control policies. Ensuring safe working practices and working environment including monitoring and maintaining cleanliness of the service area and report, without delay, all hazards - real and potential. Leading audit and compliance activities and reports.
    19. Working in ways that support shared responsibility within the team:
    demonstrating support, respect and courtesy towards colleagues; working in a professional manner and with Trust values always in mind, respecting the boundaries of the relationship with service users/patients, carers and staff.
    20. Leading, attending and participating in team meetings and contributing ideas to multi-professional team discussions.
    21. Leading sessions on reflective practice for the wider care team to ensure effective patient care is based on evidence based practice and with Trust values in mind. Leading staff training and meetings including reflective practice groups and activities including the development of reflective portfolio.
    22. Participating in supervision by nominated senior staff member, including annual review of performance as part of the appraisal (or PADR) system. Providing and coordinating and overseeing the supervision to less experienced or junior staff.
    23. Demonstrating and promoting a clear leadership role to others and acting as role model to others at all times in accordance with Trust values.
    24. Undertaking mandatory training as required by Trust policy plus support junior staff to complete Care Certificate, Trust Level 2 Apprenticeship if appropriate and other CPD training related to the role or area of work.
    25. Supporting the team manager to conduct clinical or governance reviews of the team's activity and the monitoring of performance and collating and
    disseminating the information to the appropriate individual. Contributing to relevant audit practice development on research activity that may be taking place in the work area

    For further details / informal visits contact:

    NameJenny KnottJob titleTeam ManagerEmail address Telephone number Additional contact information

    Teresa Willis (Please note Teresa works part-time)

    Person specification

    Qualifications

    Essential criteria

  • Registered Mental Health Nurse and/or Registered Adult Nurse and/or Registered Learning Disabilities Nurse
  • Mentorship qualification

    • Desirable criteria

  • Master's degree
  • Phlebotomy and Pochi Training
  • CBT or other similar qualification
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