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    Complex Billing Specialist - Belfast, United Kingdom - Axiom

    Axiom
    Axiom Belfast, United Kingdom

    3 weeks ago

    Axiom background
    Description

    Responsibilities:

  • Manage a complex account portfolio of approximately ~200 monthly invoices
  • Act as an escalation point for stakeholders when the manager is unavailable.
  • Assist team and work toward DSO reduction targets
  • Work toward and then maintain open/unsent prior period invoices at near zero (disputed invoices not included).
  • Reduce delinquency (measured by 91+ aging) by 10% month over month.
  • Cross train and have strong understanding of the complimentary business processes
  • Identify and develop process improvement concepts.
  • Be proficient in all billing systems used by clients, assist with cross training of Associates
  • Resolve client disputes within 45 days.

    • About you:

    Successful candidates

     Successful candidates must be a fit for Axiom's unique operating environment and culture: high-growth, innovative, lean, and values-driven. As such, successful candidates must be highly capable in each of the following dimensions (among others): adaptability, curiosity, resourcefulness, analytical thinking/problem solving, proactivity, collaboration, technological savvy, and operating with/through a lean team.

    Requirements :

  • 5+ years of law firm experience a big plus
  • Excellent interpersonal skills, and strong verbal and written skills
  • Ability and willingness to assess procedures and proactively recommend improvements to existing processes
  • Ability and willingness to prioritize and meet strict deadlines
  • Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands
  • Experience supporting client-facing team members and willingness to help identify and solve issues
  • Ability to work in dynamic, fast paced, fast growing company where adaptability is imperative
  • Strong executive presence with ability to communicate at multiple levels of an organization
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