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IT Systems Manager - York, North Yorkshire, United Kingdom - Hawk 3 Talent Solutions
Description
IT Systems ManagerYork, North Yorkshire £40,000 - £45,000 per annum Permanent Office based position Commutable from Leeds, Wetherby, Selby, Harrogate, Thirsk, or Malton Hours of Work Monday to Friday 8.30am - 5pm Hawk 3 Talent Solutions are recruiting for an experienced IT Systems Manager for a company based in York, North Yorkshire which offers free onsite parking.
The Role Reporting to the IT Operations Director, you will be responsible for the processes of the IT department to deliver the user desktop and mobile device experience.
You will work closely with the rest of the IT team to ensure that efficient and clearly documented processes are used consistently across the business.
You will have responsibility delegated to you for some key aspects of the administration of the company systems such as, but not limited to, user account creation, printing configuration and security, network configuration and filtering, using Intune/Auto-Pilot for Desktop imaging management and updates, telephony and supporting infrastructure.
You will spend dedicated time each week, on learning and keeping up to date with IT system and application management to enable them to cover for the absence of the IT Operations Manager and have input to technical changes.
You will provide second-line support to the deployment 9 and configuration of user devices to ensure they have the services and configurations to support user needs across the various locations the device might be used and cascade the knowledge acquired to the wider team.
Duties To provide full support to staff with all IT & related queries.To install, configure, and update all hardware and software as required.
To work with the IT Operations Manager and IT Technician's to ensure changes are tested and managed for users
To administer the IT and Telephone networks as well as the key systems and applications
To ensure email and ticket-based support requests are responded to in a timely manner and within the set timescales for response, escalation, or completion
To ensure the production, verification and maintenance of support documentation, reports, checklists and user guides for the team and system users
To ensure antivirus deployment across the business is kept current and reported risks are mitigated
To maintain satisfactory standards of safety and security in relation to IT equipment.
To manage/administer a Microsoft 365 environment i.e. user and group management, licensing, SharePoint and Teams
To manage Microsoft Intune device management: Configuration profile design/management, Windows application packaging and deployment, Windows AutoPilot device provisioning
To manage Endpoint and identity protection (through Microsoft Defender): security baselines, email filtering, Endpoint ASR rules
To manage virtual machines (VMWare & Azure IaaS).
Skills/Knowledge/Experience Experience of managing IT Solutions
Microsoft 365 knowledge
Experience of Virtual server, VMware or Azure
Experience of managing DNS, DHCP, Radius and NPS Systems
Experience of Firewall technologies, Switches and routers
Networking VLAN configuration
Excellent problem solving skills
Project Management Skills
Excellent communication skills
Organised
If you would like to apply for the role of IT Systems Manager, then please email your CV to or call Deb on (phone number removed) Closing date is #removed# Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.
To view our full Privacy Policy please visit our website.Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future #J-18808-Ljbffr
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