Receptionist - Facilities - Glasgow - Anderson Strathern

Anderson Strathern

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have a great opportunity for a Receptionist to join the team in our Glasgow office.

The Receptionist is the first person to meet or greet clients either in person or on the phone and has a key role in ensuring the Anderson Strathern experience is a very positive one.

You will be responsible for:

Welcoming clients, visitors and contractors to our office, establishing a discrete yet personal welcome and a seamless service throughout their guest journey
Registering visitors and issuing/retrieving visitors' passes
Answering phone calls and forwarding these to the appropriate person as quickly as possible
Booking of meeting rooms accurately and ensuring that all room lay out and food and beverage requirements are noted and set up
Ensuring the reception waiting area is maintained at all times including general tidiness and the upkeep and restocking of refreshments where available
Ensuring all visitors and phone calls are dealt with promptly and professionally
Ensure meetings & rooms are serviced and supplied/replenished with tea, coffee & water
Booking and rearranging meeting rooms to facilitate external and internal meetings
Ensuring our subtenants' visitors are directed appropriately to their areas
Arranging taxis for visitors and staff

What you will need to succeed:

Demonstrate excellent communication, time management and organisational skills
Have high standards with regard to client relationship management and client care skills
Be highly professional in all aspects of the role, remaining calm under pressure
Be proactive, have a cando attitude and want to identify and implement improvements
Be a team worker who can also work using your own initiative
Be smartly presented
Have good computer skills including word and outlook
Have a passion and drive to achieve excellent client service at all times

What you need to do now:
Anderson Strathern is committed to promoting equality of opportunity and to the development of a diverse workforce.