Team Administrator - Charlton, United Kingdom - Your World Healthcare
Description
Team Administrator
Sector:
Healthcare
Working days and hours: 37.5 hours per week
Temporary:
Expected to last 3 months with a possible extension
Location:
Charlton, South East London
Pay Rates:
£10.81 PAYE Inclusive of Holiday or £12.10 Umbrella per hour
Brief description of role:
- Undertaking word processing/audio support for the provision of required reports, letters, summaries, etc. within the set standards.
- Using RIO (electronic system) to record and retrieve information on both service users and caseload holders.
- Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible.
- Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriateclinician for advice if required staff member is absent.
- Implementing and maintaining effective communication systems with team, locality, acute inpatient staff, GPs and service users.
- Distribute/disseminate post as necessary.
- Undertake retrieval (via Windip) of electronic clinical files that have been archived.
- Processing of Data Protection enquiries, liaising with both service users and clinicians to ensure that all necessary information is provided in an efficient and timely manner.
- Undertake administrative duties photocopying, sending facsimiles, etc.
- Provide assistance to clinicians in troubleshooting computer issues.
- Booking of interpreter services to attend the locality.
- Minute taking.
- Scanning incoming correspondence and reports / blood results / prescription cards / ECG and any other investigations ensuring all correctly uploaded into electronic system using the correct naming convention.
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