- Receiving all Visitors, Clients and Partners at Head Office, providing a professional and welcoming service and looking after visitors on arrival and departure.
- Providing a courteous switchboard service across multiple office numbers, re-directing calls as appropriate and taking accurate messages when required.
- Maintaining security of Reception areas acting as first line of defence, ensuring adherence to internal security policies, issuing of visitor access cards and new starter cards and escalating concerns or incidents where appropriate.
- Facilitating corporate meeting room bookings for staff and Partners, including prioritisation of requests, working alongside Post Room and Security teams to ensure correct set ups.
- Coordinating the booking of visitor parking and electric vehicle charging arrangements and allowing access into Head Office car parks via intercom system.
- Supporting Employees and Partners across the business in the organisation of large-scale events hosted at Head Office, including Partner Insight Days and Establishment events.
- Supporting the wider Operations team with adhoc projects and providing administrative support to the Field Management Team as required.
- Strong computer skills, ideally SharePoint visitor management systems and Avaya One X Attendant along with intermediate MS Office skills, including inbox, diary management, meeting room booking systems and ideally security systems.
- Ability to build a good understanding of all areas and responsibilities within the Company, our Administration Centres and other SJP locations.
- Ability to remain flexible in approach, understanding that each day brings new requests, such as last minute taxi arrangements, printing and scanning, luggage storage etc and ability to remain calm under pressure and deal with challenging situations as they arise.
- Positive relationship building skills with key internal and external stakeholders and able to recognise the need for patience and sensitivity in certain situations. -
- Private Medical paid for by Company.
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Non-Contributory Pension – 10% (increasing with length of service up to 15%) with further pension matching.
- Parental leave – 6 months full pay
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
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Description
Who we're looking for:
An experienced Receptionist with strong communication skills and the following:
What's in it for you?
*Not applicable to Fixed-Term Contracts (standard uplift applies in lieu of the protection benefits)
Flexible Working
We know that everyone works best indifferent ways, at different times and in different environments. We haveintroduced a hybrid working policy to provide greater flexibility for part-timework, job-sharing, remote working, and flexibility on hours. Our people areencouraged to work in a flexible way that suits their lifestyle, so please askthe question and start a conversation
Research tells us that applicants(especially those from underrepresented groups) can be put off from applyingfor a role if they do not meet all the criteria or have been on an extendedcareer-break. If you think you would be a good match for this role and candemonstrate some transferable experience please apply, regardless of whetheryou tick every box.
Reasonable Adjustments
We're anequal opportunities employer and want to ensure our recruitment process isaccessible and inclusive for all, if you require reasonable adjustment(s) atany stage please let us know by emailing us at
