- Manage inbound and outbound calls efficiently, providing timely and professional assistance to clients and candidates.
- Input data accurately into Excel and other databases, ensuring information is up-to-date and organised.
- Deliver exceptional customer service, exceeding client expectations and building strong relationships.
- Utilise your previous experience in customer service, ideally gained within an office or retail environment, to effectively address client needs.
- Demonstrate proficiency in PC skills, particularly with Microsoft Excel and Word, to navigate databases and produce reports as needed.
- Adhere to company policies and procedures while always maintaining confidentiality and professionalism.
- Previous experience in a similar customer service role, preferably within an office or retail setting.
- Excellent communication skills, both verbal and written, with a professional telephone manner.
- Proficiency in Microsoft Excel and Word, with the ability to input data accurately and produce reports.
- Strong attention to detail and organisational skills to manage multiple tasks effectively.
- Ability to thrive in a fast-paced environment and work well under pressure.
- A proactive and positive attitude, with a commitment to delivering high-quality service to clients and candidates.
- Weekly pay
- Holiday pay
- Free parking
-
Care Coordinator
2 weeks ago
Homecare For You Ltd Solihull, United KingdomAn excellent opportunity has now arisen for two **Care Co-ordinators** to join our home care team in Solihull on a permanent full-time basis. · Homecare For You is a specialist provider of high-quality home care services. We are looking for kind, compassionate, and highly motivat ...
-
Care Coordinator
3 weeks ago
NHS Midlands and Lancashire Commissioning Support Unit Birmingham, United KingdomAn opportunity has arisen for a care coordinator (full or part time considered) to work within North Solihull PCN. They will coordinate the work of healthcare professionals and non-clinical staff involved in the care of patients registered at GP practices within our Network. (Ple ...
-
Care Coordinator
3 weeks ago
HebolSupport Birmingham, United KingdomWe have an exciting opportunity for a Care Coordinator to join our team. As a Care Coordinator will work with the management team to run effectively our Supported Accommodation for Young People in Birmingham. · **About the company** · Hebol Support is dedicated in helping young p ...
-
Care Coordinator
4 weeks ago
Nexus Care Services Birmingham, United Kingdom**_ Responsibilities:_** · - Manage and prepare carer's availability and rotas on a daily and weekly basis. · - Manage our client's requirements, preferences, and call times on a daily and weekly basis. · - Communicate effectively with our carers daily via phone ensuring 'check i ...
-
Senior Care Coordinator
3 weeks ago
Amber Mace Solihull, United KingdomCare Coordinator -£26 -28k per annum · Monday to Friday - Occasional weekends · Solihull · Amber Mace are currently recruiting an experienced Care Coordinator to become part of a fantastic team at a domiciliary service based in Solihull in the West Midlands. The homecare provider ...
-
Nights Care Coordinator
3 weeks ago
Family Care Trust Solihull, United KingdomI would like to note that the post holder will report to a Nights Team Leader, who is an excellent mentor. They will enjoy a positive working environment and development. · - **We are recruiting for**:_ · **Nights Care Coodinator** - One post ranging from 36 hours through to 48 h ...
-
Care Coordinator
3 weeks ago
Watra Care Birmingham, United Kingdom**Job Title**: Care Coordinator · **Location**:Birmingham · **Salary**: £19,000 to £28,000 per annum · **Job Type**: Full Time · As our new care coordinator you will be responsible for organising and coordinating our team of care assistants and making sure our customer care and s ...
-
Care Coordinator
3 weeks ago
Bournbrook Varsity Medical Centre Birmingham, United KingdomThis role involves supporting patients through various stages of treatment pathways. The Care Coordinator will work closely with GPs and other Primary Care professionals within the Practice to identify a caseload of identified patients, ensuring that the appropriate support is ma ...
-
Care Coordinator
3 weeks ago
Our Health Partnership Birmingham, United KingdomPrimary Duties and Areas of Responsibility Multi-Disciplinary Teams Overall responsibility for arranging the weekly PCN led MDT meetings (including the weekly virtual Care Home(s) MDT) and the smooth running of integrated care within the team setting. The key role of the Care Coo ...
-
Care Coordinator
2 weeks ago
Midlands Community Homecare Birmingham, United Kingdom**We have an amazing opportunity for a Care Co · - ordinator to join our expanding team for a leading digital care company in the supported living department, Hall Green, Birmingham and surrounding areas. **We want someone to share our high quality values, be positive and want to ...
-
Care Coordinator
3 weeks ago
Clara Bartons care services Birmingham, United Kingdom**About us** · We are professional and agile. · Our work environment includes: · - Modern office setting · - Food provided · **Responsibilities**: · - Coordinate care services for clients. · - Maintain records of client progress and services provided. · - Provide guidance and sup ...
-
Care Coordinator
2 weeks ago
Our Health Partnership Birmingham, United KingdomThe successful candidate will act as a point of contact for residents, families and professionals who visit care homes, such as Multi Disciplinary Team (MDT) members and in-reach specialists. They will support the MDT with the weekly virtual home round through identification of p ...
-
Care Coordinator
2 weeks ago
Precious Support Services Birmingham, United Kingdom**About us** · Precious Support Services is an independent care agency based in Leamington Spa. We are currently expanding our work to also include a branch in Birmingham, focusing on Supported Living. · We pride ourselves on being professional, available and accountable to all o ...
-
Care Coordinator
2 weeks ago
ICARE LIVING LIMITED Birmingham, United Kingdom**JOB TITLE** · Experienced Complex Care Coordinator · **JOB SUMMARY** · Are you flexible and outgoing? Do you have skills in organising and juggling priorities? · If the answer is Yes, then this could be the role for you. We are looking for dynamic, outgoing, fast paced individu ...
-
Care Coordinator
3 weeks ago
Aspects Care Ltd Birmingham, United KingdomAspects Care Ltd is currently looking for a full time experienced Care Coordinator, to assist the Registered Care Manager with the day to day running of the service. The position is contracted to work 40 hours per week over 7 days, including weekends andon call duties. · You will ...
-
Care Coordinator
2 weeks ago
Our Health Partnership Sutton Coldfield, United KingdomWe are seeking a Care Coordinator to join our growing multi-disciplinary team at Our Health Partnership, working across practices within the Alliance of Sutton Practices Primary Care Network. (ASP PCN). · We are looking for individuals who will coordinate the work of healthcare p ...
-
Care Coordinator
1 week ago
The Health Care Group Ltd Sutton, United Kingdom**Responsibilities**: · - Assist care workers with their day to day rostering schedules and ensure they care matched based on client preferences and skills · - Manage rosters on a weekly basis to ensure care staff capacity is made available and service delivery is not affected. · ...
-
Care Coordinator
2 weeks ago
Helping Hands Home Care Sutton Coldfield, United KingdomLocation: Sutton Coldfield · **The Role**: · Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Manager with Recruitment, Business Growth and ensuring we are always delivering the highest possible standa ...
-
Care Coordinator
2 weeks ago
Fairway Sutton Coldfield, United Kingdom_You will be an experienced hands on care professional who is looking to develop your career and to lead a team of field based healthcare professionals to deliver a care service second to none. _ · - You will be driven by a passion for excellence and a desire to manage a team of ...
-
Care Coordinator
2 weeks ago
Positive Housing Birmingham, United Kingdom**Purpose** · Responsible for managing the needs of clients and supporting the Head of Client Experience. · **The Role** · - Management of clients and responsibility for their ongoing care and support with a focus on person centred care. · - Provide line management to the Client ...
Customer Care Coordinator - Chelmsley Wood, United Kingdom - Elite Personnel
Description
Our client is seeking 2x Customer Care Coordinators to join their team on an ongoing temporary basis with an immediate start available.
Based on Birmingham Business Park by the NEC you will be working in a fast-paced environment dealing with inbound and outbound calls.
You will be an integral part of our client's team, operating within a fast-paced environment at Birmingham Business Park near the NEC.
Your primary responsibilities will include handling both inbound and outbound calls, maintaining accurate database records, and delivering first-class customer service to our clients and candidates.
Key Responsibilities of the Customer Care CoordinatorBenefits:
Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually.
If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful.
We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact
