- To take operational day to day management responsibility at team level using performance management systems to ensure the effective delivery of contract activity
- Work with the Operational Service Manager to deliver Integrated Governance requirements and be responsible for delivering governance within the team. This may include contributing to the writing of policy and procedure documents relating to clinical practice.
- To ensure full compliance of team members with key mechanisms to support clinical delivery including MHAA, records management, health and social care data entry, incident reporting, serious untoward incident review and complaints.
- To establish effective risk management processes and ensure that delegated local health and fire safety responsibilities are met as required by statute, regulation, legal obligation and trust policies.
- Work with the Operational Service Manager to ensure that staff are compliant with systems and processes to protect young children and vulnerable adults. Undertaking safeguarding investigations in accordance with policy.
- To ensure that practices are in place that assess, determine and support Learning and Development, clinical supervision, managerial supervision and IPR processes.
- To identify training needs in conjunction with the local workforce plan.
- To take part in restraint of patients in HBPoS as part of a restraint team if required.
- To undertake PMVA and ILS.
- To review referrals to the team on a regular basis, ensuring that allocation of new cases occurs in line with team policy.
- To ensure that robust processes are in place for the quality and timeliness of care reviews.
- Recognising service users as individuals will foster collaborative working with other agencies both in investigations and in joint working; agreeing the best approach to meeting individuals mental health, physical health, and recovery, social, spiritual and recreational care needs. Ensuring that care provided respects equality and diversity that is supportive of service users and their carers.
- To deliver the service within existing budget, attending joint meetings with management accountants on a regular basis, taking remedial actions should pressures be identified.
- To respond to complaints or other concerns as they arise and in accordance with trust policy, and in conjunction with the Operational Service Manager.
- Deputise for the Operational Service Manager when required to do so; dealing with situations that may arise during that time.
- To undertake other duties in a corporate role as may be reasonably expected in accordance with the grade of the post and in line with other team managers to ensure the attainment of team and service objectives.
- To ensure that all duties within the role are delivered in accordance with trust policy and procedure and professional registration practice.
- Service Delivery
- i) To oversee the provision of expert, autonomous and highly specialist clinical practice within the MDT
- ii) To ensure clinical staff maintain accurate and up to date records
- iii) To provide leadership to the clinical governance agenda for the service, delegating and managing those undertaking development work including audit.
- Monitor the work of staff in assessing and managing of service user care needs through reviewing initial data collection; monitoring of their progress; feedback; discussion and reports at care reviews or CPA reviews with the clinical team.
- To ensure that the physical health care needs of service users is assessed by team members and or that on-going physical health monitoring / review of patients / service users takes place.
- At all times to act in accordance with trust policies in relation to risk assessment - including adult protection and child protection issues; being aware of the necessity to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with patients / service users. Undertaking and co-ordinating safeguarding investigations when called upon to do so.
- To have detailed knowledge, understanding and experience of Mental Health Law, including the Mental Health Act 1983 (amended 2007), the Community treatment legislation, the Care Programme Approach (1995), the Mental Capacity Act and national service frameworks relevant to practice.
- viii) To be aware of personal accountability and responsibility in respect of ensuring that cleanliness standards and practices are maintained in the clinical environment and that these are compliant with PEAT, The Hygiene Code, CQC requirements and Trust Infection Control protocols and procedures.
- To follow all Trust Policy relevant to patient / service user care and conduct of own role.
- To communicate and co-ordinate with external agencies in ensuring that seamless and integrated care is provided
- xi) To follow trust policy in promptly reporting all accidents and incidents. Undertaking investigations when called upon to do so or nominating / supervising relevant others in this role.
- Workforce and Managing People
- Provide leadership and line management to the MDT to ensure the delivery of high quality and safe clinical services.
- To promote a culture that fosters staff involvement and a progressive attitude to service improvement.
- To work with the Operational Service Manager to deliver a culture and style of leadership that develops, empowers people, recognising achievement and promoting continuous development of staff and teams.
- To work with the Operational Service Manager to develop strategies for workforce planning in the team.
- To implement and deliver agreed effective processes for the line management of individual staff members in the MDT. Including recruitment, induction, professional development planning, clinical / managerial cover, vacancy and absence management, performance management of poor performance and occupational health engagement.
- vi) To provide managerial supervision.
- vii) To authorise annual leave ensuring sufficient team presence for business continuity.
- viii) To ensure that all duties within the role are delivered in accordance with trust policy and professional registration practice. Ensuring that professional registration requirements of staff are met.
- To be managed by and receive supervision from a nominated line manager, including annual review of performance as part of the appraisal system.
- To ensure that all personal and team mandatory training requirements are up-to-date as required by Trust policies and professional requirements.
- To act as a role model to other staff. Supervising and mentoring trainees and other staff.
- Communication
- To ensure that all staff maintain confidentiality of information, in accordance with Trust Policy.
- To sensitively manage complex and difficult situations deploying effective conflict
- resolution techniques as required
- iii) To lead team meetings and facilitate multi-professional team discussions.
- To ensure that all team members are accountable for shared responsibility within the team, by demonstrating support, respect and courtesy towards colleagues and those from other disciplines.
- To ensure effective dissemination of information relating to all trust business and
- changes in policy and practice
- To complete routine or requested managerial reports accurately and in a timely
- manner
- vii) To act promptly in ensuring that all incidents related to service users, staff, visitors or others are reported using the correct format and procedures in line with the trust guidance. To undertake investigations as required and ensure that any findings and recommendations are communicated and implemented
- Health and safety
- i) Recognise own role in meeting the requirements of the Health and Safety At Work Act 1974.
- ii) To ensure safe working practices and environment.
- iii) To report, without delay, all hazards - real and potential.
- To ensure appropriate use, maintenance, cleanliness, replacement and storage of
- all material and equipment.
- To abide by local and Trust policies and procedures with relation to health and
- safety.
- To be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment. Following such procedures as required. Person Specification
- Diploma or degree leading to professional Registered qualification in Mental Health or equivalent experience. Essential.
- Masters Degree in related field. Desirable. Evidence of recent and ongoing academic study. Desirable.
- Significant management experience in mental health service delivery To demonstrate an extensive and sound knowledge base in the provision of mental health services and preferred treatment methods Demonstrate a clear professional understanding and practical experience of the Mental Health Act and its application / use in practice.
- Evidence of recent and ongoing academic study in relation to knowledge.
- Experience of monitoring integrated governance and performance management processes Demonstrable an extensive experience of managing and leading others in a clinical / team setting Demonstrable experience of successfully managing team budgets. Sound practical experience of the provision of mental health services Demonstrate a clear understanding of their own role and that of others within the multi-professional team
- Evidence of recent and ongoing academic study in relation to experience.
- Ability to communicate both in verbal and written form at a high level in a range of complex areas Experience of negotiating with a range of stakeholders Well-developed leadership skills with the ability to enthuse, motivate and involve team members Experience of supporting staff through change and fostering a culture of continuous service improvement Experience of managing complaints and contributing to incident investigations Experience of successful implementation of business and service plans Evidence of effective workforce development and of using systems to ensure effective staff management (supervision, appraisal and ongoing performance management).Ability to analyse data, identify trends and solve problems in the collection of required performance data Competent using computers and keyboards for entering personally generated data, generating and responding to emails, conducting web searches, storing data and retrieving data, producing reports etc.
- Evidence of recent and ongoing academic study in relation to skill and ability.
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Clinical Team Manager- The Health Based Place of Safety - London, United Kingdom - Camden and Islington NHS Foundation Trust
Description
Job summary
An exciting opportunity has arisen for a keen and enthusiastic person to applying for the post of Clinical Team Manager at The Health Based Place of Safety (HBPoS) in the North London Mental Health Partnership.
The HBPoS team is responsible for:
Providing care to persons admitted in accordance with the Place of Safety Care Pathway.
Facilitating a Mental Health Act assessments within a specified time frame.
Formulating a discharge or transfer plan that provides the appropriate level of on-going care.
Ensuring the safety & wellbeing of staff and patients.
The role of the HBPoS manager is to be both the clinical & operational lead of the team and to ensure high, quality, patient-centered, effective, safe & efficient care is delivered. The role involves providing care & support to individuals detained under Section 136 MHA (1983 as amended 2007).
The successful applicant will be fully supported by the service manager, with a development plan and focussed supervision.
The suitable candidate should be able to demonstrate evidence of creating a culture of support and learning and have leadership experience.
Highgate Mental Health Centre is also undergoing exciting changes as we expand the inpatient campus with a newly designed innovative hospital being built, set to open in March 2024, and the opening of MHCAS on the Highgate West site in April 2024 ensuring that the patient experience is at the heart of our developments.
Main duties of the job
The HBPoS Clinical Team Manager will have overall management responsibility for the delivery of care in accordance with Trust policies and procedures and National Guidance.
To lead a team of nursing staff in the delivery of high-quality evidence-based practice, ensuring that regular supervision and appraisal take place.
To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered.
To co-ordinate multidisciplinary working, maintaining excellent communication and working relationships with all team members, stakeholders and other services within the Trust, to ensure effective interface and continuity of care between disciplines and services.
The post holder will oversee nursing procedures to a standard that ensures safe and effective care and complies with The Nursing and Midwifery Council's Code of Professional Conduct.
There is an expectation that the post holder will place the needs of service users at the centre of care delivery in accordance with the Pan London 136 Guidance and relevant Trust Policies.
The HBPoS Clinical Team Manager will be a visible, accessible & present in clinical areas providing assistance, advice and support to staff, patients, relatives, carers and visitors.
The post holder will lead in the management of least restrictive practice in the unit providing clear leadership to ensure effective high standards of care.
This is a patient facing role.
About us
At Camden and Islington NHS foundation trust our staff and service users have worked closely to create a set of values that make sure people who use our services get the best possible chance of a rapid recovery.
By coming to work at Camden and Islington NHS Foundation Trust you will be joining a Trust with a national reputation for research, where services recognise that research underpins its commitment to providing high quality and innovative clinical care.
As an applicant for this role, you are urged to demonstrate within your supporting statement a combination of evidence that reflects your competence to meet the job specification and provide examples of how C&I Cultural pillars are an integral part of the way you have and will continue to deliver service.
We are proud to be rated as 4th best mental health trust in the country by service users, listed in the HSJ Top 100 NHS Employers again this year and to be nominated for a 2015 Nursing Times Award for improving staff experience.
You may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job descriptionJob responsibilities
Education/ Qualifications
Essential
Desirable
Knowledge
Essential
Desirable
Experience
Essential
Desirable
Skills and ability
Essential
Desirable
