- GCSE or equivalent at Grade C / Level 4-9 to include Maths and English
- Qualification in basic computer skills
- NVQ level 2/3 in Business and Administration or equivalent
- Willing to undertake further training/development
- Demonstrates an understanding of confidentiality
- Evidence of researching position applied for
- Previous reception/ office experience
- Previous filing experience
- Experience of work in customer care
- Previous experience of working within the NHS
- Experience in the use of Oasis system (PAS)
- Excellent communication skills both written and verbal
- Ability to work as part of a team
- Able to work flexibly and cope with unpredictable working patterns
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Support Medical Secretary - Dudley, United Kingdom - The Dudley Group NHS Foundation Trust
Description
We are looking for an enthusiastic, motivated individual to join our team.
The post holder will be responsible for providing clerical support to the team on B6 Frailty Short Stay Ward they will be required to work flexibly to provide 7-day cover to the area with our other Ward clerk in post.
The post holder will be required to have excellent communication skills, both written and verbal, and be able to provide an efficient reception, telephone and clerical service. They must possess good organisational skills and have experience of using computer database systems and ideally hold an NVQ2/3 in Business and Administration. Previous experience in working within the NHS is preferred.
Be part of our journey of continuous improvement, come and join us at the Dudley Group.
Main duties of the job
To work as a member of a team. To act as a receptionist and ensure that all patients and their relatives are welcomed to the Ward and any queries answered.
To provide administrative and clerical support for Ward. Duties to include preparation of medical records prior to outpatient clinics, filing results, making appointments.
To work within guidelines of Trust Customer Care Strategy and contribute to the Unit Action Plan for implementation.
Complete the requirements of the Hospital Patient Administration System (Oasis & Sunrise)
To receive results and reports and forward to the appropriate persons.
To arrange transport for patients as necessary.
To photocopy material as requested by the Nurse in Charge and maintain an adequate supply of documentation.
Working for our organisation
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Detailed job description and main responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person specification
Qualifications & Education
Essential criteria
Desirable criteria
Knowledge and Training
Essential criteria
Experience
Essential criteria
Desirable criteria
Communication & Relationship Skills
Essential criteria
Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here .
It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.
Not everyone needs a 'Skilled Worker' visa.
