- Duration: 3-month contract with potential for extension
- Pay Rate: £31 per hour
- Schedule: Full time, from 9:00 to 17:30
- Accurate and timely assessment of claims for Emergency Payments, Household Goods, Housing Benefit & Council Tax reduction
- Processing changes in circumstances affecting claims
- Maintenance and updates of claims based on internal and external information
- Responding to information requests in a timely manner
- Conducting complex assessments, including fraud adjudication and appeals
- Addressing urgent requests for claim updates
- Supporting and mentoring new team members by sharing knowledge and experiences
- Maximizing service delivery through effective communication with customers and stakeholders via phone, email, and letter
- Contributing to service improvement projects
- Ensuring compliance with relevant health, safety, and welfare policies
- Promoting diversity and equality within the organization
- Delivering work of high quality and in line with current legislation and standards
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Benefits Assessor - Bristol, United Kingdom - Tate
![Tate background](https://contents.bebee.com/companies/gb/tate/background-30Len.png)
Description
Remote Work Opportunity:
If you believe you possess the necessary skills and experience for this role, we encourage you to submit your application. We will review all submissions promptly.
Key Responsibilities:
We expect all team members to adhere to the City Council's Codes of Conduct, Regulations, and policies.
Continuous professional development is essential, including training in Health and Safety, Equalities, and Safeguarding.