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    I&M Manager - Kettering, Northamptonshire, United Kingdom - Parkway Volkswagen

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    Description

    Are you a seasoned professional in automotive aftersales operations, ready to lead and inspire a team? We're seeking a dynamic Volkswagen Aftersales Manager to drive excellence in customer service and operational efficiency.

    Strong leadership and team management skills.

    • Sound understanding of automotive service and repair processes.
    • Proficient in dealership management systems and software.
    • Competitive Salary:

    Performance Bonuses:
    Opportunities for performance-based bonuses and incentives with OTE £70,000

    • Company Vehicle:

    Holiday Allowance:
    Generous holiday allowance, plus Bank Holidays.

    • Pension Scheme: Company pension scheme for long-term financial security.
    • Training and Development: Access to ongoing training and development opportunities to enhance your skills and career progression.

    About Us:
    Parkway Volkswagen is committed to providing exceptional aftersales support to its customers. Their aftersales department offers a range of services, including routine maintenance, repairs, parts replacement, and accessories installation.

    With a team of skilled technicians and state-of-the-art facilities, Parkway Volkswagen ensures that customers' vehicles receive top-notch care and attention.

    Lead and motivate the aftersales team to achieve sales targets and deliver exceptional customer service.

    • Oversee day-to-day operations of the aftersales department, including service, parts, and accessories.
    • Ensure efficient workshop scheduling and resource allocation.
    • Maintain high standards of quality and compliance with manufacturer standards and regulations.
    • Monitor and analyse key performance metrics, implementing improvements as needed.
    • Collaborate with other departments to optimize overall dealership performance.

    How to Apply:
    If you're a proactive and results-driven leader with a passion for the automotive industry, we want to hear from you Join us and lead our Volkswagen aftersales team to success
    'As long as you have the drive to succeed, a willingness to learn and a positive attitude we want to hear from you' - Sarah Hughes, Head OfPeople and Performance.
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