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Foodbank Adviser - King's Lynn, United Kingdom - Norfolk Citizens Advice

Norfolk Citizens Advice

Verified Company

King's Lynn, United Kingdom

1 month ago

Posted by:

Tom O´Connor

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Description

Norfolk Citizens Advice Foodbank Adviser
37 hours per week - King's Lynn

Salary:
£23144

Based in the Kings Lynn Foodbank

The Role

We are looking to hire a passionate, personable, and community conscious individual to become our new Foodbank Adviser working from the King's Lynn foodbank.

As an NCA Foodbank Adviser, you will be tackling underlying causes of poverty and hardship by providing accredited advice and support on a range of issues to both foodbank users and volunteers.

Your intensive support will make a resounding difference to the lives of people accessing foodbanks and, as a result, the community as a whole.

You will be assisting with the upskilling of King's Lynn foodbank volunteers by helping them better identify issues, provide appropriate advice, and enable foodbank users to develop resilience and self-confidence in their lives.

The scope of your role will also allow you to help guide the project into the future.

Our Package

We offer our staff:

Comprehensive induction and training to become an accredited Adviser
Ongoing support and professional development
4.5% employer pension contribution
Opportunity for flexible working
Employee Assistance Programme
20 days annual leave plus bank holidays

What we are looking for

We will provide full training.

However, we will favour applicants who demonstrate the following experience:

Knowledge of a range of advice issues and an ability to identify safeguarding concerns and how to make onward referrals to the appropriate authority
Knowledge of specific advice issues relating to welfare benefits (including Universal Credit), Debt, Housing and Employment
Good IT knowledge and an ability to support clients to access information using IT systems
Previous experience as an accredited adviser in a similar work environment
Experience of supporting volunteers

Salary:
£23,144.00 per year

Benefits: