- Demonstrates clinical credibilityand acts as a role model in the delivery of patient care.
- Advocates for staff and encouragesthem to take their concerns and new ideas forward.
- Monitors and assesses clinicalareas against CQC standards and key lines of enquiry, ensuring appropriatetimely action if improvement is required.
- Supports the ward teams in thecollating of audit data, communicating the results effectively and leadingappropriate actions to maintain standards and ensure improvements are actionedwhere necessary.
- Acts as a lead for Safeguardingissues, providing advice, support and education for ward nurses in this aspectof care.
- Assists and supports the nursingand clinical teams in working towards achieving optimal patient care and bedutilisation.
- Provides a visible, accessibleand authoritative presence in clinical settings to whom
- patients and their families canturn for assistance, advice and support.
- Works with consultant colleaguesin reviewing patient safety and clinical effectiveness data (includingmortality data) highlighting lessons to be learned where improvement isrequired.
- Takes responsibility for thegovernance of complaints and risk incidents to ensure lessons are learned, capturingany identified themes or issues and ensuring they feed into ward level actionsfor improvement.
- Works pro-actively with wardteams to provide early intervention and possible resolution of issues raised bypatients or their relatives so that problems can be addressed before theybecome formal complaints
- Takes an active role in clinicalbench marking and supports the learning of their nursing staff.
- Is able to design and lead projectswhich may be commissioned to support innovations in practice.
- Participates in policy review anddevelopment to ensure safe systems of practice are in place.
- By participating in Trust widenursing quality work-streams, identifies opportunities for working in new waysthat will improve the patient experience and works with relevant colleagues toensure quality requirements are met.
- Works closely with the Head ofNursing and the Lead Nurse for Quality and Patient Experience to ensure allformal and informal feedback about patient experience is used to continuouslyimprove services.
- Motivates and empowers staff toensure high standards of care are based on evidence-based research where thisis available to include the following aspects:
- Overtly valuing patient centred care.
- Acting as the patients advocate when necessary.
- Creating a ward culture which recognises andworks in partnership with patients and carers involving them in all decisions.
- Striving for continuous improvements in thedelivery of high quality patient focused care.
- Proactively leading in the admission, dischargeor transfer of care arrangements taking responsibility for initiatingimprovement.
- Working and co-ordinating in a collaborativemanner with other health care professionals and other relevant agencies.
- Leading patient and public involvementactivities in the ward area, leading to service improvement.
- Respecting and promoting dignity, choice andautonomy of patients/families and carers.
- Undertaking skilled therapeutic nursingintervention/care provision.
- Exercising clinical judgement, often withcomplex facts and circulating why clinical decisions were made.
- Ensuring adequate and accurate patientdocumentation and records are maintained.
- Complying with Information Governance.
- Maximising the effectiveness of the team appropriate skill mix, duty rotas, training, mentorship (Ward Rota Policy).
- Organising and overseeing clinical workload sothat the competencies of staff are matched to the needs of the patients.
- Overseeing complex clinical cases and usingspecialised skills and knowledge.Provide staff with guidance when necessary, taking responsibility forintervening in difficult situations.
- Using complaints positively and proactively toreview and improve the quality of services.
- Developing efficient and effective reportingsystems and encouraging staff to report any untoward incidents in a positivemanner promoting confidentiality as appropriate.
- Ensuring relevant incidents are thoroughlyinvestigated, appropriately actioned, feedback given and learning from theseincidents transferred into practice.
- Proactively generating and reviewing clinicalrisk assessments and action plans appropriately.
- Identifying gaps in knowledge and prioritisingareas for action for themselves and the ward team.
- Maintaining a ward register of competencies
- Establishing and maintaining a culture thatcontinually updates practice by implementing valid research findings andfacilitating appropriate research activity
- Critiquing evidence based literature and helpingothers to develop this skill.
- Devising, updating and implementing protocols,guidelines and policies appropriate to the specialty which are evidence based.
- Developing systems which monitor the delivery ofnursing care.
- Interpreting and evaluating information fromdiverse sources to enable informed decisions, to set standards for quality andappropriate care.
- Continually evaluating and auditing of practiceby selecting and applying a broad range of appropriately valid and reliablemethods.
- Participating and ensuring that the TrustsNursing Charter standards are met.
- Participating in the Trusts accreditation process.
- Ensuring statutory training programmes areimplemented, and all training is monitored, recorded and evaluated as beeneffective in meeting the needs of the service.
- Working in partnership with educationalproviders to promote an environment conducive to learning and development for allstaff including students.
- Monitoring and effectively managing sickness andabsence.
- Identifying future staffing requirement to meetservice changes and trends in the delivery of care.
- Creating a healthy working environment withparticular regard to health and safety policies, flexible working, promotion ofthe need to balance work and home life.
- Creating, maintaining and enhancing effectiveworking relationships.
- Recognising areas of interpersonal conflict anddeveloping a proactive stance in resolving issues.
- Creating a culture conducive to learning, staffdevelopment and change.
- Leading and participating in the recruitment andselection of staff, having due regard for employment law and policies.
- Developing a systematic approach to performancemanagement, ensuring annual appraisals of all staff, establishment of personaland professional objectives and goals, with regular monitoring and feedback.
- Working closely with the Head of Nursing,instigating capability, disciplinary and grievance procedures as appropriate.
- Supporting and coaching staff in theirprofessional development, recognising and utilising individual skills andknowledge, and providing opportunities for further development, to nurturefuture leaders.
- Ensuring the correct storage of informationrelating to personal details of staff, maintaining all aspects ofconfidentiality with regard to the appropriate use of information.
- Promoting, providing and participating inclinical supervision and other systems such as preceptorship, mentorship whichallow staff to reflect and improve on their own practice. Person Specification
- Registered Nurse
- ENB 659 or equivalent teaching qualification
- Evidence of current CPD
- Evidence of further study/knowledge at Masters level or equivalent
- Post registration qualification in an area of clinical specialty
- Degree or equivalent qualification specific to a clinical specialty
- Management qualification
- Significant relevant leadership/management role in a large complex healthcare organisation
- Significant post registration experience
- Experience in leading and managing staff
- Experience of clinical audit/R&D processes and practice
- Experience in strategy and policy development
- Experience in workforce planning and role redesign
- Experience in developing a quality improvement programme within a multi-professional environment
- Proven experience in managing and implementing change
- Previous experience in the clinical specialty
- Comprehensive knowledge of professional and NHS issues and policy and the ability to interpret policy at a local level.
- Understanding of Information Governance and Confidentiality
- Comprehensive knowledge and understanding of application of relevant National Guidance eg. National Service Frameworks, NICE etc
- Comprehensive knowledge of the NHS national targets and priorities
- Understanding of the Trusts objectives and priorities and the ability to work across operational boundaries
- Evidence of current CPD
- Recruitment and Selection, Appraisal and other HR/People Management related training
- Excellent interpersonal and communication skills
- Ability to demonstrate high emotional intelligence and leadership skills
- Able to resolve conflict and overcome resistance
- Innovative with clinical credibility
- Report writing/presentation skills
- Computer literate ability to use Word/Excel/Powerpoint etc
- Organised approach to work with ability to prioritise and delegate
- Mentoring and counselling skills
- Change management skills
- Excellent time management and organisation skills
- Ability to manage, motivate and empower others
- Ability to analyse information/data and provide written reports
- Ability to analyse information/data and provide written reports
- Ability to work as part of a team
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Matron - Wakefield, United Kingdom - The Mid Yorkshire Teaching NHS Trust
Description
Job summary
Are you looking for a rewarding role, enjoy variety, andwould like to lead a dynamic and forward-thinking team of professionals?
Are you driven to make a difference to improving the healthoutcomes for our adult population, are you passionate and highly motivated toaffect and implement change? Do you aspire to work within a future focused,high performing, developing team.
An exciting opportunity has arisen to join our dedicatedsenior nursing team in the Acute Care Division at Mid-Yorkshire TeachingHospitals (MYTT) with a focus on Emergency Care Services. We are looking for aMatron who is passionate about leading change and adding value to patient care.
The post holder should be an experienced nurse leader who isenthusiastic, dynamic, and keen to make a positive impact on patient and staffexperience; continuously improving the quality of patient care alongside keyperformance indicators.
Our successful candidate will work closely with theemergency triumvirate to identify service improvements. You will be workingwith a dynamic, responsive, and enthusiastic team, providing opportunities to demonstrationyour leadership skills within a diverse population of patients, modellingoutstanding care every time and able to promote a positive team working ethic.
Main duties of the job
The role involves providing professional leadership andsupport to the clinical team within the emergency department, with specificfocus on standards, performance monitoring and quality improvements. You willbe fundamental in developing a focus on the Patient experience, Safety andQuality agenda. We are looking for a motivated, enthusiastic, and caringcandidate who can make a difference to patients and staff,
You will have experience of and be able to provide visible, supportive,and inclusive leadership to enthusiastic multi professional teams. You willhave excellent communication and well-developed influencing and negotiatingskills.
You will ensure high quality, safe patient care is deliveredby an appropriately skilled and educated workforce, through effectiveleadership by setting standards and performance monitoring of those standards.
You will work collaboratively with all stakeholders toensure a high standard of quality care delivery including patient safety,effectiveness and experience; learning from feedback and patient and publicinvolvement strategies.
About us
We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.
We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.
We have a clear vision and you could be part of this Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.
Job descriptionJob responsibilities
Key Responsibilities
Practice High Quality of Care
Management of People
The Matron will create, maintainand enhance a culture conducive to learning, and the personal and professionalsafety, growth and development of all staff.
This will be achieved by:
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Awareness
Essential
Skills and Abilities
Essential
