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    Network Service Analyst - Glasgow, United Kingdom - CBRE

    CBRE
    CBRE Glasgow, United Kingdom

    3 weeks ago

    Default job background
    Description
    Senior Systems Analyst (12 months FTC)
    Service line
    Full-time
    Data & Analytics, Digital & Technology/Information Technology, Property Management
    This position is full time and fixed-term for 12 months.

    Working within the Business Transformation team you will be joining a team with a diverse set of technical, operational, and business management skills and a wealth of experience within the Property Management sector.

    The Senior Systems Analyst will primarily provide support, guidance, and subject matter expertise to the business on the TRAMPS property management systems for UK Property Management operations.

    The role will require the individual to work with third-party vendors, CBRE D&T and PM teams on product roadmaps, implementations, and technical issues management to provide end user support across PM user base.

    The Business Transformation team oversees all key IT controls for Property Management liaising with the CBRE Global Digital & Technology team to ensure a compliant, streamlined and controlled digital platform is provided to deliver services to our clients.

    Provide 1st and 2nd level support using CBRE's enterprise service desk platform - Service Now
    Support system upgrades, new functionality implementation and integrity testing projects
    Continuous improvement of software and data integration between CBRE and third-party platforms
    Provide best practice guidance property accounting software and processes.
    Working with Audit Assurance and D&T teams to ensure appropriate network and application access Property Management
    Previous commercial experience in an end user environment
    Keen to develop digital and software skills.
    Previous Service Desk experience an advantage

    We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

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