- The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on Cerner (or any other Trustsystems) and reviewed/signed off by the relevant surgical teams/General Management.
- Contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.
- Experience in a patient/customer facing role
- Knowledge of booking patient appointments data recording system
- Knowledge of RTT pathways and targets
- Excellent communication and interpersonal skills, including a good telephone manner
- Ability to prioritise workload and work on own initiative.
- Ability to work effectively in a stressful and pressurised environment.
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ENT Access Coordinator - Harrow, United Kingdom - London North West University Healthcare NHS Trust
Description
Job summary
Responsibility for co-ordination of patient's elective admission.
Responsibility for daily liaison with consultants and surgeons across sites to ensure elective inpatient theatre sessions are consistently booked with maximum utilisation, taking into consideration both clinical urgency and time on the waiting list.
Main duties of the job
About us
Do you have the drive, resilience and qualities required to work in a fast paced, challenging and busy directorate? Are you self-motivated and enjoy working in a team? If so, then this is the post for you.
We currently have a vacancy for permanent position for an Access Coordinator within the directorate of Head & Neck.
You will work closely with the Service Manager, Team Lead and clinical teams and will be responsible for managing elective theatre lists as well as supporting the management team to ensure that patients are seen within the national targets for 18 weeks RTT and cancer.
The successful applicant will be a team player; you will be a confident and clear communicator, with an excellent telephone manner and customer service skills.
This is an excellent opportunity to work as part of a dynamic team and to be the first point of contact for your clinicians.
Knowledge of national targets (RTT, cancer and diagnostics) and hospital PAS and EPR systems are essential.
Please contact Salomy Selvarasa - S for more information.
Job descriptionJob responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification
Person SpecificationKnowledge and experience
Essential
Skills and Abilities
Essential
