- To sell the brand, products and services primarily through the phone, understanding the customer's needs and offering the best solution for their requirements
- To provide and ensure a premium customer experience and journey
- To collaborate with the Retail & Field Sales teams to ensure the best possible experience for each customer's needs
- Deliver a premium level of customer satisfaction by understanding their needs and offering the right solution to reach their goals
- Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales
- Schedule visits with your retail and field sales colleagues where the customers needs are best placed within these areas
- Keep up-to-date as a product and solutions expert, being a credible Ambassador
- Maximise outbound call campaigns
- Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
- Collect and share adequate market feedback with relevant departments
- Manage and profile the CRM Database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
- Oversee the process from order to installation and payment to ensure sound execution of the sale
- Provide customers with CAD visuals of their spaces and solutions (full training provided)
- Achieve and over-achieve inside sales targets
- Knowledge of the steps within the sales process - previous sales experience is desirable
- Resilient prospector/lead generator
- CRM and pipeline management
- Exceptional customer relations
- Communication and presentation skills
- Integrity
- Hunger and drive
- Passion and optimism
- Team player and collaborative
- Independent and organised
- Curious problem solver
- Results driven, "Refuse to Lose" mentality
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Inside Sales Executive - Bracknell, United Kingdom - Office Angels
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Description
Office Angels are currently recruiting for an Inside Sales Executive for our client based in Bracknell.
Role: Inside Sales Executive
Location: Bracknell
Salary: 28k- 30k + commission
The Role:
The ideal candidate:
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.