- Coordinating and administering the process for re-letting of empty properties so that homes are empty for the shortest period possible.
- Allocating properties in line with Midland Heart standards, policies and procedures; ensuring support needs are identified to help sustain tenancies and working with Asset Management to maintain high levels of customer satisfaction.
- Minimising void loss by working with maintenance to ensure customers move in as soon as the property is ready to let, in accordance with the void standard.
- You'll demonstrate previous experience in a customer facing role, either dealing with customers face to face or over the phone.
- You'll demonstrate experience of handling and resolving customer complaints.
- You'll demonstrate the ability to communicate with a range of internal and external customers,
- You'll demonstrate the ability to achieve targets within tight timeframes – we set ourselves tight targets for re-let times and out tenants expect a prompt and efficient service
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Lettings Officer
3 weeks ago
Midland Heart Birmingham, United Kingdom**The Role** · We have an exciting opportunity for a Lettings Officer to join our Housing Operations department. We own 34,000 quality homes for affordable rent across the region, and one of our keys to success is ensuring that these homes are lived in and loved for the maximum t ...
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Lettings Officer
1 week ago
Livingwell Supported Housing Birmingham, United KingdomAn opportunity has arisen for a dedicated allocations officer to join our established supported housing business. You will be responsible for the day to day control and allocation of our rooms and ensure that those in need are provided with the most appropriate housing and suppor ...
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Lettings Officer
3 days ago
Livingwell Supported Housing Birmingham, United Kingdomn opportunity has arisen for a dedicated Lettings officer to join our established supported housing business. You will be responsible for the day to day control and allocation of our rooms and ensure that those in need are provided with the most appropriate housing and support se ...
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Lettings and Allocations Officer
1 week ago
Trident Group Birmingham, United Kingdom**Lettings & Allocations Officer** · **Ref/ 19763** · **Permanent hours weekly** · **£23, £25,258.60** · **About the role** · Trident Housing Group have an opportunity for a Lettings and Allocations Officer based in Birmingham City Centre. Working within our Homes and Communities ...
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Lettings and Allocations Officer
1 week ago
Trident Group Birmingham, United Kingdom**Lettings & Allocations Officer** · **Ref/ 19768** · **Permanent hours weekly** · **£23, £25,258.60** · **About the role** · Trident Housing Group have an opportunity for a Lettings and Allocations Officer based in Birmingham City Centre. Working within our Homes and Communities ...
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Sutton Housing Society Ltd Sutton, United Kingdom_**If you are a passionate about making a genuine difference in people's lives, have experience of social housing allocations and lettings and are committed to providing great services - you could be just the person for our new Lettings Officer role**_ · **You will need previous ...
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Niyaa People Walsall, United KingdomA local housing association in Walsall is looking for a Lettings Officer to join their team initially for 8 Months (potential for extension) · **Lettings Officer** · **Walsall** · **Mon-Fri 37hours a week (Office based) flexible working hours** · **8 Month Contract Potential for ...
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Trainee Lettings Office Coordinator
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Dixon's lettings Selly Oak, United KingdomTrainee Lettings Office Coordinator: · We are looking for a confident personality to help make a positive impact at one of our successful Dixons branches in Birmingham. · Our ideal new starter will have a passion for property - experience in the industry is a bonus but not essent ...
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Lettings Officer
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RM Recruit Ltd Walsall, United KingdomMain duties include: · - Checking right to rent documents. · - To manage the waiting list and archiving of tenancy files. · - Dealing with customer queries face to face and over the telephone. · - To ensure the accurate recording of all information on appropriate systems to facil ...
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Wolverhampton Homes Wolverhampton, United KingdomJob Introduction · **Lettings Officer** · **Salary**: £27,241 - £29,410 · **Hours**: 37 hours per week (may be required to work out of hours) · **Location**: Wolverhampton · **Job Type**: Permanent · **Overview**: · We have an exciting opportunity for a Lettings Officer to join u ...
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Lettings Officer
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Rooftop Housing Evesham, United KingdomAbout the role · As our Lettings Officer you will assist the Neighbourhoods and Supported Housing teams by providing an efficient and effective coordination service for tenancy management and other functions, including reception and telephone cover as well as general office and t ...
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Lettings Officer
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Niyaa People Ltd Evesham, United Kingdom Full timeJoin Our Clients Dynamic Team as a Lettings Officer · Are you passionate about helping individuals find their perfect homes? Do you thrive in a role where you can make a difference in people's lives? If so, we have an exciting opportunity for you to join our Clients Lettings team ...
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Lettings Officer
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Essential Employment Atherstone, United KingdomLettings Officer based in Atherstone. The rate of pay is £20.88ph PAYE · This is a full time role working on a temporary contract. · The reference number is: · **Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equa ...
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Lettings Officer
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FUNERAL ENTERPRISES LTD Atherstone, United Kingdom**Job Purpose**: · To implement the Council's Lettings Scheme for applicants on the housing register. This includes providing information and advice to ensure they have the best opportunity of being re-housed and enables them to access support services where appropriate. · To let ...
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Lettings Officer
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GCS Recruitment Specialists Ltd Warwickshire, United KingdomLocal Authority in **Warwickshire **is looking for a** Lettings Officer.** This is a **Contract** role based**, **initially until December. · Here are the details of the position: · *** · **Job title**:Lettings Officer · **Location**:Warwickshire · **Type**: Contract · *** · - St ...
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SUPERCAR HIRE LIMITED Atherstone, United Kingdom**Job Purpose**: · To implement the Council's Lettings Scheme for applicants on the housing register. This includes providing information and advice to ensure they have the best opportunity of being re-housed and enables them to access support services where appropriate. · To let ...
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Babcock International Telford, United Kingdom**Contract Let Officer**: · - Location: Telford, GB, TF2 8JT- Onsite or Hybrid: Hybrid**Job Title: Contract Let Officer** · **Location: Donnington, UK - Hybrid with working from home options** · **Compensation: Competitive + benefits** · **Role Type: Full time / Permanent** · **R ...
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Casual Lettings Officer
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Invictus Education Trust Staffordshire, United KingdomKinver High School are recruiting for a Casual Lettings Officer · Required: February 2023 · Casual Contract - Evening/Weekend Flexibility Essential · We are a Multi Academy Trust comprising of six secondary schools and one primary school with over 750 employees and over 5,500 stu ...
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Casual Lettings Officer
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Invictus Education Trust Staffordshire, United KingdomKinver High School are recruiting for a Casual Lettings Officer · Required: February 2023 · Casual Contract - Evening/Weekend Flexibility Essential · We are a Multi Academy Trust comprising of six secondary schools and one primary school with over 700 employees and over 5,500 stu ...
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Lettings & Allocations Officer
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Braundton Consulting Limited (Recruitment) Stratford, United Kingdom**Job description** · Our client is looking for temporary Letting & Allocations Officers to join the team for a minimum of 3 months based in Stratford. · You will be required to work on a backlog of Letting LLR Homes. · - **You will require a car as you will need to go onto diffe ...
Lettings Officer - Birmingham, United Kingdom - Midland Heart
Description
The Role
We have an exciting opportunity for a Lettings Officer to join our Housing Operations department. We own 34,000 quality homes for affordable rent across the region, and one of our keys to success is ensuring that these homes are lived in and loved for the maximum time possible, by achieving re-let times that are amongst the best in the housing sector.
Please note, we are recruiting for two temporary positions for this role - we have both an 8-month contract and a 6-month contract available.
As a Lettings Officer, you could play a key part in achieving this by:
Our ideal candidate?
Who are Midland Heart? We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
