Library Team Assistant - Hedge End, United Kingdom - Hampshire County Council

Hampshire County Council Hedge End, United Kingdom

2 weeks ago

Description

Job Details:

Salary Range: £23,115 - £24,140 – pro-rata per annum
Work Location: Hedge End, Bishop's Waltham, West End and Netley
Hours: 400 hours per annum
Contract Type: Temporary until end of March 2025 (Annualised Hours)
Closing Date: 02 June 2024
Interview Date: 14 June 2024 (You will need to be available All DAY – assessments in the morning followed by interview in the afternoon.)

The Role:

Are you someone who enjoys being part of a dynamic team, interacting with a diverse range of individuals, and delivering top-notch customer service? Can you handle a flexible annual contract that involves providing coverage across different team locations?

Hampshire's Library Service is on the lookout for enthusiastic Library Team Assistants to join their adaptable teams. Your responsibilities will include creating a welcoming atmosphere for everyone, promoting services and activities, organizing engaging events for various age groups, collaborating with partners to guide customers, managing stock, and handling administrative tasks.

Your primary focus will be on enhancing the customer experience at the libraries, promoting diverse reading materials, encouraging the use of digital resources, and participating in promotional activities and events.

We are seeking candidates with a solid educational background, exceptional interpersonal and customer service skills, and proficient IT abilities. The role demands adaptability and the ability to take initiative when necessary.

You will need to commute between several libraries, namely Hedge End, West End, Netley, and Bishop's Waltham, with occasional visits to other locations. Specific travel requirements will be discussed during the interview process.

This position is essential for providing branch coverage due to staff absences. The work schedule will vary significantly, requiring extensive availability and flexibility to work varying shifts from Monday to Saturday.

The role involves frequent Saturday shifts, work during school holidays, and providing cover for last-minute absences. If you are keen on a customer-focused role that aims to enhance community outcomes, this could be the perfect opportunity for you.

A comprehensive induction and training scheme will be provided, with a focus on continuous personal development.

Travel Requirements

You may need to travel to different sites within Hampshire as part of your responsibilities.

Additional Information:

Library Team Assistant

Vetting Requirements:

This role involves a Criminal Records Check. Therefore, please be aware that as part of the safer recruitment protocol for Children's Services, references will be requested before the interview.

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