- Lead and manage the Community Supportive Care team with a focus on delivering high-quality care
- Contribute to clinical practice and ensure compassionate care for patients and their loved ones
- Work collaboratively with a multi-professional team and manage time effectively to enhance clinical practice
- Lead recruitment and induction processes for new staff and volunteers
- Maintain staff competence through effective supervision and training
- Promote continuous learning and development
- Foster a positive work culture and support personal growth
- Collaborate with internal and external stakeholders for service enhancement
- Ensure compliance with clinical standards and regulatory requirements
- Encourage patient feedback and participate in quality improvement initiatives
- Adhere to professional standards and best practices
- Maintain respectful relationships with colleagues and key personnel
- Support hospice policies and procedures
- Act as an ambassador for East Lancashire Hospice and promote our vision and values
- Monitor service activities and deliver educational sessions
- Manage sickness absence and performance evaluations
- Ensure compliance with training requirements
- Utilize IT systems for professional practice
- Maintain a safe environment and optimize resource allocation
- Substantial experience in senior clinical roles
- Audit and service improvement experience
- Expertise in palliative and end-of-life care
- Understanding of regulatory standards and risk management
- Knowledge of safeguarding principles
- Desirable: Budget management and advance care planning
- Registered Nurse with NMC registration
- Leadership/management experience
- Degree in a related field
- Desirable: Advanced communication skills and qualification in palliative care
- Assessment, care planning, and leadership skills
- Competence in clinical skills and problem-solving
- Computer literacy and ability to build relationships
- Personal attributes: Excellent communication, self-driven, and patient-focused
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Head of Community Supportive Care - Blackburn, United Kingdom - East Lancashire Hospice
Description
Job Title: Clinical Leadership and Management Role at East Lancashire Hospice
As part of our commitment to providing exceptional hospice care in the community, we are seeking a dynamic individual with a passion for enhancing palliative and end-of-life care to lead and manage our Supportive Care Team.
Main Responsibilities:
About East Lancashire Hospice:
Established in 1984, East Lancashire Hospice is a registered charity dedicated to supporting patients with life-limiting illnesses and their families. Our team of over 120 employees and 250 volunteers are committed to providing excellent care across Blackburn, Darwen, Hyndburn, and the Ribble Valley.
Our organization values kindness, compassion, and excellence, and we believe in making a positive impact on the lives of those we serve.
Job Responsibilities:
Key Performance Areas:
Professional Responsibilities:
General Responsibilities:
Working Hours:
The post holder will work flexibly according to a rota, including weekends, to ensure effective service delivery.
Person Specification:
Experience
Knowledge
Qualifications
Skills