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    Referral, Assessment and Voids Officer - Lewisham, United Kingdom - Venn Group

    Venn Group
    Venn Group Lewisham, United Kingdom

    1 month ago

    Venn Group background
    Description

    Permanent Referral, Assessment and Voids Officer

    Agency Ref: 75347

    A values driven and non-profit Supported Housing provider are currently recruiting for a Referral, Assessment and Voids Officer to join their motivated team in South-East London on a Permanent basis.

    Location: Lewisham, office based

    Hours: Monday to Friday, 9:00am – 5:30pm. Flexitime is available

    Salary: Up to £39K per annum

    Main responsibilities of the role:


    • Responsible for marketing vacancies, new provisions and develop positive and strong relationships with all referring agents


    • Arrange and carry out viewings of vacant rooms with prospective clients, their families, advocates and other professionals


    • Process referrals and conduct pre-placement eligibility assessments


    • Complete the Admissions Assessment Report and Placement Packs for each tenant


    • Clearly assess and establish referred client's symptoms, triggers, needs, any safety implications and financial capacity


    • Accurately record resident Supported Housing Client Form on Locata


    • Fill all the occupancies and ensure minimal voids loss


    • Submit void analysis and meet with the Manager to regularly update


    • Arrange and attend regular meetings with the Accommodation Managers


    • Complete exit interview with clients and analyse them on a 6 monthly basis

    Essential Requirements:


    • Good standard of general education is essential and an Undergraduate Degree in a relevant field would be ideal


    • Previous experience of making referrals and assessments


    • An understanding of the needs of tenants living in specialist supported accommodation in respect of mental health


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