- Answering inbound telephone calls and managing incoming sales email requests.
- Distributing enquiries to the appropriate internal or external departments in line with company processes.
- Addressing and resolving client queries and complaints professionally and promptly.
- Providing administrative support, including preparing client quotations, proforma invoices, and RFPs.
- Ensuring full payments are received before dispatching items.
- Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information.
- Managing incoming Web Chat inquiries.
- Proficient in Dutch
- Excellent oral and written communication skills in English/Dutch.
- Computer literate.
- Ability to multitask in a start-up environment.
- Team-oriented with a proactive attitude.
- Strong attention to detail and integrity.
- Ability to remain calm and composed, even in challenging situations.
- Cooperative and pleasant demeanour
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Dutch Speaking Client Sales Co-ordinator - Beaconsfield, United Kingdom - Chiltern Recruitment
Description
We are seeking a dedicated fluent Dutch Speaking Client Sales Coordinator to join our client's dynamic team.The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience.
This role will involve liaising with all company departments and third-party suppliers.Duties of the role will include:
Special Requirements: