- Co-ordinate the day to day management of customers, generate & convert sales leads
- Identify & achieve profitable sales opportunities
- Prepare commercial proposal's (quotations/tenders etc.) in line with customer deadlines or within an agreed timeframe
- Receive inbound calls & build effective customer relationships & loyalty to ensure excellent levels of customer service are provided at all times
- Build strong customer relationships using a range of communication methods.
- Understand customers' business needs & address any issues following upon sales opportunities
- Actively manage any customer complaints & ensure these are resolved to meet/exceed customer expectations
- Ensure the smooth transition to the Sales Office Manager where sales opportunities for new or existing business can't be progressed via the telephone
- Initiate outgoing customer calls with prospective clients to establish qualified appointments .
- Partner & work closely with key members of the sales team to provide sales support & prospecting opportunities, including data gathering & follow up
- Respond to all cancellation requests, claim handling & follow standard operating procedures & escalation policy as appropriate
- Attend sales meetings & participate in learning & training opportunities when appropriate to continuously build customer services & sales knowledge
- Proactively follow up quotations to determine the status of the company's proposal's & convert opportunities to orders
- In supporting MD/SOM to make commercial judgments to negotiate & convert opportunities
- Contract review orders received & communicate requirements to manufacturing.
- Be able to use IT systems effectively & in line with company procedures
- Liaise with key stakeholders to ensure customer specifications are adhered to.
- Customer focused
- Clear communication skills both written and verbally
- Flexible
- Strong decision making skills
- Full Drivers Licence
- Presentation skills
- Helpful to have industry knowledge
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Sales Representative - Bordon, United Kingdom - Syntech Recruitment Ltd
Description
Sales Representative
Location: Bordon, Hampshire
Salary : 27-28k, plus commission package
Benefits: 22 days holiday, other company benefits
Job Description
Syntech Recruitment are currently supporting their client for this new position of Sales Representative to join
their thriving business and help move them forward into the next stage. You will be part of a successful sales team
and be focused on targets and building the company's portfolio.
Duties and Responsibilities
About you
Application Process: We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful.
Privacy and Data Retention: By applying to this position, you confirm your consent to the retention of your personal data. The data you provide will only be used for recruitment purposes, stored securely, and treated as confidential in compliance with our Privacy Policy.
Syntech Recruitment Limited: We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our T&C's, Privacy Policy, and Disclaimers are available on our website: (url removed)
