Arabella Marshall

Office Administrator, QUELL Tech,  London         January 2023- June 2023

• Researching and sourcing products to improve the office space
• Helping establish and maintain office procedures
• Taking inventory of office supplies and ordering more if needed
• Assisting senior management and all staff with queries

Dog Sitter, Self Employed, London         February 2021- August 2023

• Safeguarded, fed and entertained the dogs; collected payments from clients
• Maintained and organized a daily schedule
• Communicated regularly with clients to ensure requirements were fully met
• Maintained great client relationships, achieving client satisfaction. 

Customer Assistant, LA Burgers, South Yarra, Australia          January 2020- April 2020   

• Taking orders from customers and providing information on the food sold
• Food preparation, cooking and serving
• Cleaning and tidying of the store regularly
• Till/Cash Handling

HR Administrator, Marks and Spencer’s Head Office, Salford Quays      October 2018 – May 2019

• First point of call for all employees and managers over the UK
• Ability to multitask- Providing high quality customer service and fully understanding the query, whilst detailing the call on a CRM.
• Specialist training in recruitment- helping with the application process and hiring stages
• Payslip training and knowledge of workplace policies
• Responding to shared mailboxes
• Data entry for new staff, including availability, rostered hours, bank details, emergency contacts etc.

Theatre Support Worker, Addenbrooke’s Hospital        November 2017- April 2018 

Performing safety checks on patients prior to admission for surgery- requiring high attention to detail

Accompanying patients from ward to theatre and reassuring them and their families- requiring strong communication skills and empathy. 

Monitoring time taken to complete parts of the surgical procedure- good time keeping skills. 

Checking equipment before, during and post operation – High standard of work to ensure no mistakes are made.

EDUCATION

GCE A Levels: Sociology (A), Psychology (B), English Language (B) 

GCSE Grades: French (A), Religious Education (A), Science (B), Additional Science (B), English Language (B), English Literature (B), Mathematics (B), History (B), Spanish (C)