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Brian Van Zyl

Brian Van Zyl

UX Researcher

Services provided: UX Researchers , Product Researchers , Design Researchers , Internet Researchers

London, Greater London
£75 / hour
Approximate rate

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About Brian Van Zyl:

Senior UX researcher with previous experience across Big Tech (Meta, Google), Government (GDS), Banking (American Express), non-profit, and consultancy. 

Expert in qualitative methodologies (interviews, focus groups, diary studies, ethnography, usability testing, concept testing, card-sorting, intercepts etc).  

Experience

5+ years experience with UX research across many sectors. Most recently, was a full-time UX researcher at Meta (Facebook/Instagram) where I lead a range of large-scale research projects on behalf of the Customer Support team. I also have experience with agencies, in banking/fin-tech (American Express), and government (GDS). 

Education

I completed my MPhil in Development Studies at University of Oxford in 2020, and I've since been working part-time on my PhD - also at Oxford - where my work examines the experiences of LGBTQ+ refugees in East Africa.

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