Charlie Fanous
Marketing / Advertising / Public Relations
About Charlie Fanous:
I am delighted to introduce myself as a recent University Graduate from Newcastle University with BSc (Hons) in Marketing and Management.
I thrive in a fast-paced environment and embrace change and innovation. I am honest, proactive and hungry to learn
as well as develop and refine my skill set.
My newly developed passion for Marketing and Communications has recently secured work experience in content creation and social media marketing with Somerset County Cricket Club. My enthusiasm toward the digital side of marketing has given me the opportunity to work with social media analytics with Hero's and Heretics Whisky company, in London.
Experience
Clientbase Fulfilment Customer Service Representative | Paignton, United Kingdom March 2020- August 2020 |
· Sales and customer service-focussed role · Handled telephone orders and calls to resolve customer queries · Dealt with customer complaints and utilised them to suggest improvements | |
Crocketts Bar Barman | Exeter, United Kingdom May 2019- September 2020 |
· Specialised in recommending various types of gin to suit customer pallets · Built upon knowledge and experience in making both signature and in-house cocktails · Built and maintained customer relations | |
Clientbase Fulfilment Warehouse Operative | Wrangaton, United Kingdom October 2018- December 2018[1] |
· Processed and packed online orders ready for dispatch · Restocked items in the warehouse · Worked on ‘goods in’ packing and dispatching for clients such as Dogs Trust · Spent time working in returns and so handled both goods received and delivered notes[2] | |
Dutton’s Cafe Waiter | Plymouth, United Kingdom June 2016- August 2016 |
· Customer-focussed role which dealt heavily with ensuring customer satisfaction · Communicated and managed any customer complaints | |
Is this correct as the last Clientbase Fulfilment was in Paignton ???
Stock counts???
What does last bullet point mean? Elaborate
Education
University of Newcastle Bachelor of Science: Marketing and Management | Newcastle, United Kingdom September 2019- June 2022 | |
| · 2nd class honours | ||
Blundell’s School A-Levels and IGCSEs | Tiverton, United Kingdom September 2011- July 2018 | |
· AAB in Economics, Geography and Business · 5 As, 3 Bs and 1 C in IGCSEs including Mathematics and English Language | ||
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