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Charlie Fanous

Charlie Fanous

University Graduate from Newcastle University

Marketing / Advertising / Public Relations

Exeter, Exeter District, Devon

Social

About Charlie Fanous:

I am delighted to introduce myself as a recent University Graduate from Newcastle University with BSc (Hons) in Marketing and Management.
I thrive in a fast-paced environment and embrace change and innovation. I am honest, proactive and hungry to learn
as well as develop and refine my skill set. 
My newly developed passion for Marketing and Communications has recently secured work experience in content creation and social media marketing with Somerset County Cricket Club. My enthusiasm toward the digital side of marketing has given me the opportunity to work with social media analytics with Hero's and Heretics Whisky company, in London.

Experience

Clientbase Fulfilment

Customer Service Representative

Paignton, United Kingdom

March 2020- August 2020

·        Sales and customer service-focussed role

·        Handled telephone orders and calls to resolve customer queries 

·        Dealt with customer complaints and utilised them to suggest improvements

Crocketts Bar

Barman

Exeter, United Kingdom

May 2019- September 2020

·        Specialised in recommending various types of gin to suit customer pallets

·        Built upon knowledge and experience in making both signature and in-house cocktails

·        Built and maintained customer relations

Clientbase Fulfilment

Warehouse Operative

Wrangaton, United Kingdom 

October 2018- December 2018[1] 

·        Processed and packed online orders ready for dispatch 

·        Restocked items in the warehouse

·        Worked on ‘goods in’ packing and dispatching for clients such as Dogs Trust

·        Spent time working in returns and so handled both goods received and delivered notes[2] 

Dutton’s Cafe

Waiter

Plymouth, United Kingdom 

June 2016- August 2016

·        Customer-focussed role which dealt heavily with ensuring customer satisfaction

·        Communicated and managed any customer complaints

 

Is this correct as the last Clientbase Fulfilment was in Paignton ???

 

Stock counts???

 

What does last bullet point mean? Elaborate 

Education

University of Newcastle

Bachelor of Science: Marketing and Management

Newcastle, United Kingdom

September 2019- June 2022

·        2nd class honours

Blundell’s School

A-Levels and IGCSEs

Tiverton, United Kingdom

September 2011- July 2018

·        AAB in Economics, Geography and Business

·        5 As, 3 Bs and 1 C in IGCSEs including Mathematics and English Language

 

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