Chloe Tether

I am a passionate person that can work well with others or individually. I love nature and the great outdoors. 

Design Systems Coordinator

Victoria Plum – Kingston Upon Hull March 2022 to Present

Manage and coordinate daily workload for the offshore design team  

Assisted with the implementation of new design software into the business

Maintenance of new system

Keep up with changing business needs of stock and trends

Create spreadsheets for website stock to make sure software data is up to date
Work with external companies, senior management and other departments to implement the new software and make sure everything runs smoothly

Present design ideas to external companies, senior management and other departments

Assist with updating processes for implementation of new software systems across the business

Installation Design Coordinator

Victoria Plum – Kingston Upon Hull March 2021 to February 2022

Excellent knowledge of Victoria Plum product ranges

Manage and coordinate daily workload for the offshore design team

Make changes to processes to help the business run more smoothly

Make and add CAD models to keep software up to date

Check over designs from Offshore team to make sure these are five-star designs for stakeholders

Meet production and performance targets to ensure customer service levels are achieved

Installation Designer

Victoria Plum – Kingston Upon Hull March 2020 to February 2021

 

Interpret customer briefs to plan and design inspirational bathrooms using 2020 Fusion CAD software

Excellent knowledge of Victoria Plum product ranges

Liaising with colleagues on designs and customer amendments

Update customer profiles with amended designs

Deliver five-star designs to all stakeholders

Meet production and performance targets to ensure customer service levels are achieved

Sales Assistant

B&Q - Kingston upon Hull May 2018 to 2020

Design kitchens and bathrooms for customers using CAD software 

Ring customers to organise appointments, answer queries regarding products and orders

Good knowledge of products

Daily multi-tasking with customers, colleagues, orders and stock

Update customer profiles on system to ensure correct information is logged

Complete customer orders for delivery and collection

Deliver five-star service to all stakeholders

Working within various other departments as and when required

Garden Center operative

B&Q – Lincoln May 2016 to 2018

Maintenance of indoor and outdoor plants and merchandise

Good understanding and knowledge of plant care for giving advice to customers

Merchandise compost, gravel, stonewares

Provide excellent Customer Service for all customers

Creating orders for larger items for customers

Allocating stock for orders

Loading and unloading products delivered to store

Sales Assistant (Christmas temporary role)

Lush Fresh Handmade Cosmetics – Lincoln September 2016 to February 2017

Merchandise and replenish stock on various departments within the shop

Provide five-star customer service to all customers and colleagues

Work as part of a team and on own

Keep work area clean and tidy

Good knowledge of products and ingredients

Sales Assistant (Christmas temporary role)

Lush Fresh Handmade Cosmetics - Lincoln September 2015 to January 2016

Merchandise and replenish stock on various departments within the shop

Provide five-star customer service to all customers and colleagues

Work as part of a team and also on own

Keep work area clean and tidy

Good knowledge of products and ingredients

Education
BA Hons – 2:2 in Media Production

University of Lincoln – Lincoln September 2013 to May 2016

DDM – Media Studies

Wilberforce College - Kingston upon Hull September 2011 to May 2013