Jamie Thompson

E-commerce CRM & Email Marketing Specialist with over 13 years’ experience helping brands grow

through smarter retention and lifecycle marketing. Highly skilled in Klaviyo, Emarsys (+ more), I’ve delivered

strong results across food, health and retail sectors by building automation flows, improving deliverability,

and developing strategies that drive repeat purchase and long-term loyalty. I enjoy creating campaigns

that not only grow revenue but also build genuine customer relationships, and I’m now looking for a

remote opportunity where I can bring this mix of strategy and hands-on execution to a DTC brand.

 Klaviyo – automation flows, segmentation, deliverability

• Emarsys – lifecycle campaigns, retention and reactivation

• CRM Migrations – multi-brand setup and migration

• Email deliverability – IP warmup, sender domains, inbox placement

• Lifecycle marketing – welcome, replenishment, win-back, churn prevention

• Data & analytics – Google Analytics, CRO tools (Optimizely etc.)

• Additional exposure: Salesforce Marketing Cloud, MailChimp, iContact

 CIM Level 4 Certificate in Professional Digital Marketing – achieved via Marketing &

Communications Apprenticeship with The Football Association