About Kate Lord:
I am a mature lady of vast experience in Customer Service/Receptionist. I have exceptional communication skills. I believe that communication is not so much about speaking, but moreover, listening! I have strong secretary skills/PA.
I am handing over my business as a going concern in January 2022.
I am looking for full-time employment in the Plymouth through to Exeter area. I am specifically searching for a Receptionist and Customer face to face based role with administration duties.
Experience
At present I am Self Employed. I run a Hospitality business. 2016- to present
Previous Experience
2002-2016 TOR HOMES HOUSING. TOTNES.
Role.. Receptionist/Administrator • Preparing meeting rooms and refreshments/making good afterwards
. Secretary to office manager. Completing any administrative duties that he requested.
. Diary management for and on behalf of the manager
. Setting up meeting rooms and organising refreshments
• Updating CRM database and client files. Microsoft Use
• Dealing with Post/all office machines user
• First point of contact, greeting all customers at front desk with warm friendly welcome
• Dealing with complaints/issues with repairs needed to properties and logging them with correct department
• Diary Management for prospective meetings/agendas and follow up reminders to all involved
PREVIOUS RELEVANT EXPERIENCE
1996-99 WILLOWBANK HOTEL FALLOWFIELD. MANCHESTER
RECEPTIONIST
Education
Westborough High School Yorkshire.
GCSE: ENGLISH/MATHS/SCIENCE/ART/BIOLOGY
Customer Service Diploma level 2&3.(CPD accredited)
Microsoft Word (New skills Academy)
Front Desk safety at work
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