Kate Lord

I am a mature lady of vast experience in Customer Service/Receptionist. I have exceptional communication skills. I believe that communication is not so much about speaking, but moreover, listening! I have strong secretary skills/PA. 

I am handing over my business as a going concern in January 2022.

I am looking for full-time employment in the Plymouth through to Exeter area. I am specifically searching for a Receptionist and Customer face to face based role with administration duties.

At present I am Self Employed. I run a Hospitality business. 2016- to present

Previous Experience

2002-2016 TOR HOMES HOUSING. TOTNES. 

Role.. Receptionist/Administrator • Preparing meeting rooms and refreshments/making good afterwards 

.  Secretary to office manager. Completing any administrative duties that he requested.  

. Diary management for and on behalf of the manager

.  Setting up meeting rooms and organising refreshments

• Updating CRM database and client files. Microsoft Use

• Dealing with Post/all office machines user

• First point of contact, greeting all customers at front desk with warm friendly welcome

•  Dealing with complaints/issues with repairs needed to properties and logging them with correct department

• Diary Management for prospective meetings/agendas and follow up reminders to all involved

PREVIOUS RELEVANT EXPERIENCE

1996-99 WILLOWBANK HOTEL FALLOWFIELD. MANCHESTER 

RECEPTIONIST

Westborough High School Yorkshire.

GCSE: ENGLISH/MATHS/SCIENCE/ART/BIOLOGY 

Customer Service Diploma level 2&3.(CPD accredited)

Microsoft Word (New skills Academy)

Front Desk safety at work