Kaye Babbs-Jones

Having worked in the IT and Telecoms industry for the last 20 years I do believe I possess the experience and knowledge to do this job effectively and I do work well within a team and do so individually when need be, 

Having currently worked as a EUC Project Engineer in the replacement, rollout and disposal of obsolete equipment, I am able to contribute my quota by adding value in the form of meeting set targets and generating and maintaining dynamic and innovative image management policies and ideas, for the optimum benefit of an equally focused organization. 

Maintaining an accurate inventory of organizations and making informed decisions about their IT infrastructure and resources.

Tracking assets helps prevent loss, theft, or unauthorized use and ensures that assets are properly allocated to individuals or departments, and includes managing software licenses to ensure compliance with vendor agreements and legal requirements. 

I have excellent verbal communication and interpersonal skills in line with dealing with customers in a technical and non-technical environment with the ability to prioritize my own workload and work to exact and pre-determined deadlines.

I am an excellent lead in dealing with junior colleagues and in the training of new apprentice and I manage people very well and have a flare for carrying my team along in all I do making sure I monitor and maintain developmental attitude towards pushing my team to excellence

Skills                                                                                                                                     

Systems/Software: 

• MS-DOS, Windows 95, 98, NT, XP, Vista, 7, 8. 10
• UNIX, TCP/IP application, Remedy. Strong knowledge of Windows 2000, Windows 2003/2008/2012 Server, 
• Office 2013-2016, Office 365, Office XP, and MS Project. Microsoft Visio.
• Azure Administration, Active Directory, SCOM, SCCM+IBCM, KACE, MDT. MSI, MBAM, Bitlocker,
• Mac IOS, Install Shield, Admin Studio, Casper, Jamf, Airwatch.
• Wireless applications (802.11b/g), VOIP.

Mail: 

• Microsoft Exchange 2000 - 2016, Lotus Notes, Microsoft Outlook. O365

Hardware and Database: 

• Desktop and Laptops, Networking (DNS, DHCP, TCP/IP, Wireless, etc)
• Remote Administration, Veritas Backup Exec, HP, Backup
• Microsoft SMS, MS SharePoint, Microsoft SQL, 
• Cisco VPN and Cisco Call Manager, BT PABX, Avaya, AV TCS Polycom, Siemens TCS, and PABX systems
• VMware Desktop and Workstation Solutions, VMware Network and Storage Solution. Hyper V. AppV
• Blackberry Enterprise Server and MDM and /IOS Configuration and Intune
• Prince 2 and Agile working environment
• Data Solutions Packaging and delivery
• Microsoft Azure, Autopilot, Intune, and Endpoint Manager
• Cloud Storage and Data Retrieval and Management
• BIOS/UEFI systems accessing and customizing

London Guildhall University, England.  MSc Management Information System (2000)     

Thames Valley University, England BA Business Information System (1993)

Vocational Training 

• 2006: Business Case Development, Technology Planning
• Project Management, Team Building
• Business Process Improvement, Change Management Control

 2006: Microsoft Vista Training. 2015/2016: Prince 2 Training/ PMP/ITIL 

Aug 2016: Prince 2 and PMP exams. 2022/2023: MS Azure/Intune/Autopilot Training.