Lucinda Clarke

I have working across housing and adult social care for the past ten years. I'm looking to take my many transferable skills in another direction. I'm looking to explore roles in administration, programme management, programme officer.  Please see below for list of transferable skills:-

Advocacy and Empowerment

• Advocacy for clients and challenging discrimination
• Strengths-based, goal-oriented support planning
• Conflict resolution, critical thinking, and decision-making
• Promoting co-production across services

Safeguarding and Risk Management

• In-depth understanding of safeguarding principles for adults, children, and families
• Appropriate and proportionate risk management
• Crisis management

Communication and Stakeholder Engagement

• Strong multi-agency communication
• Building relationships with external stakeholders
• Excellent verbal and written communication
• Proficient in IT (MS Office Suite)

Leadership and Organization

• Managing people and leading teams
• Time management and meeting deadlines
• Problem-solving and decision-making

Social Worker – Contact Cares, St Helens Borough Council
April 2023 – August 2024

• Conduct adult social care assessments to support discharge within an Intermediate Rehabilitation Facility.
• Serve as the adult social care representative within a multidisciplinary team, supporting clients through rehabilitation.
• Liaise with families, professionals, care arrangers, and housing services to streamline discharge processes.
• Implement evidence-based, person-centered assessments under legislation such as the Care Act, Mental Health Act, and Mental Capacity Act.
• Maintain accurate records and prepare detailed reports.

Housing Coordinator – Torus
July 2021 – April 2023

• Provided housing advice and signposting services for clients.
• Supported council professionals by offering guidance on housing policies and procedures.
• Engaged with landlords and housing providers to resolve tenancy issues.
• Supported clients at risk of homelessness by connecting them with appropriate services.
• Compiled data to support role performance and key performance indicators.

Housing Manager – My Space Housing Solutions
August 2020 – July 2021

• Led a team of Housing Support Officers across ten developments housing tenants with additional needs.
• Oversaw safeguarding logs and implemented risk management actions.
• Ensured compliance with health, safety, and fire safety legislation.
• Conducted in-depth audits, supervisions, and training to promote strengths-based support practices.
• Provided emotional and professional support to colleagues.

Housing Support Officer – My Space Housing Solutions
December 2016 – August 2020

• Delivered tenancy support and advocacy services to vulnerable tenants.
• Conducted strengths-based assessments and goal-oriented support plans.
• Assisted clients with benefit entitlement, property maintenance, and crisis management.
• Coordinated multi-agency efforts to secure care act assessments for tenants.

Relief Housing Support Worker – Adullam
August 2012 – February 2014

• Supported survivors of domestic violence in rebuilding their lives.
• Managed referrals and worked closely with social services.
• Advocated for clients while addressing safeguarding concerns.

Student Shadowing – Wigan Council
March 2019

• Shadowed adult social workers conducting care assessments.
• Gained experience attending Court of Protection hearings.

Occasional Support Worker
October 2010 – October 2011

• Assisted a client in living independently through personal care and household task support.

Salford University
Return to Social Work (March 2019)

• Included 10 days of shadowing professionals in practice

University of Chester
BA (Hons) Social Work, 2:2 (2010 – 2013)

Leeds Metropolitan University
BA (Hons) Event Management (2004 – 2008)

St Julie’s Catholic High School

• 9 GCSEs including English Language (C), English Literature (C), Mathematics (C)

A-Levels in Economics (C), Business Studies (C), ICT (D)