Robert Dalton
Services provided: Customer Support Representatives , Administrative & Secretarial
About Robert Dalton:
I have a strong clerical background. I have previous experience in handling complaints working under O2 with partnership liaison with the greater Manchester police. I have also experience in managing complex behaviour and difficult communications when dealing with court orders with customers.
I can meet deadlines and organise the work diary, following my experience in administrative roles. I can work under pressure and meet KPI’s. I also have a strong background in delivering good customer service following inbound and outbound calls.
I am a reliable and trustworthy individual which was highlighted through working with o2 when dealing with high security cases.
Experience
have a strong clerical background. I have previous experience in handling complaints working under O2 with partnership liaison with the greater Manchester police. I have also experience in managing complex behaviour and difficult communications when dealing with court orders with customers.
I can meet deadlines and organise the work diary, following my experience in administrative roles. I can work under pressure and meet KPI’s. I also have a strong background in delivering good customer service following inbound and outbound calls.
I am a reliable and trustworthy individual which was highlighted through working with o2 when dealing with high security cases.
Education
10 GCSE’s A/B including maths and English
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